About Elka Collective:
Elka Collective is a Melbourne born brand with a desire to curate a wardrobe of interchangeable, complementary and timeless styles that last beyond a single season. Elka Collective endeavours to craft beautiful garments, where classic tailoring meets an easy-to-wear sensibility, our timeless pieces have a pared-back yet contemporary appeal. By prioritising simple elegance over trends, each Elka Collective piece is designed with our signature relaxed aesthetic. The Elka Collective customer is strong, elegant and feminine. She embraces quality and versatility in equal measure. She seeks pieces that are made well and work well in every aspect of her life. She prefers a casual approach to luxury. The timeless and relaxed aesthetic of our collections glide seamlessly into her everyday life.
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We are on a mission to find a passionate Retail Assistant for our stunning Elka Collective store in Claremont, WA.
In this role you:
Act as a Brand Ambassador by providing customers with a unique Elka Collective experience, while maintaining excellent service standards and fostering a loyal clientele. Actively and passionately sell on the shop floor and contribute to the stores sales and KPI targets. Ensure store presentation is immaculate through adhering to our visual merchandising standards. Ensure product knowledge of apparel, footwear and accessories. Assist in managing and replenishing stock and contribute to a well organised stock room. Assist your Store Manager with various administration and store maintenance duties including cleaning as required. Always maintain a positive attitude and embrace the Elka Collective culture. The skills and experience we are looking for:
You have previous customer service experience (boutique experience is preferred, though not essential). You are upbeat, energetic, and motivating - you make the best out of any situation. You are committed to providing exceptional customer service and unforgettable shopping experiences. You have strong communication and organisational skills. You are a great listener and use feedback constructively. Just some of the perks we offer you:
Generous discounts for you and your family across Brand Collective's entire stable of brands! That's up to 50% off Superdry, Reebok, Hush Puppies, Clarks, Elka Collective and many more. Quarterly wardrobe allowance to encourage you to wear our brands to work. Training and development – we want you to grow and get the most out of your role. Exclusive benefits platform. Random competitions with giveaways. Employee Assistance Program with free access to Mental Health Professionals for when times are tough. Quarterly engagement surveys to tell us how it's going - If you have suggestions, we're all ears! Free flu vaccines (keep the nasties away!). At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply with your current CV and Cover Letter. For bonus points, tell us why this role excites you in an optional video cover letter.
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