Branch Team Leader - Pines Branch (Elanora QLD)
Welcome to Summerland, where banking meets community values. We are a customer-owned bank and a certified B Corporation, dedicated to serving the residents of a vibrant Northern Rivers Region. At Summerland, we prioritise the well-being of our customers and our environment, ensuring that every financial decision we make aligns with our commitment to social and environmental responsibility.
About the Opportunity
Lead and develop the small team at the Pines Branch. This is a full-time, Monday to Friday role with the expectation you would be available for weekend commitments such as engaging at sponsorship events in the community as required.
You will be responsible for ensuring growth and development of sales in the region, which will include maximising the sales potential of the team through coaching and development to promote the Bank's products and services to new and existing customers.
A motivating and engaging leadership style and the ability to create a positive change and growth within the Branch activities will be key to your success. You will need to demonstrate your previous experience in a leadership role, either within or outside the banking industry.
A day in the life of a Branch Team Leader
Provide exceptional customer service.
Develop and monitor sales skills in all branch staff to ensure the Summerland's goals are achieved and measured through growth in loans, memberships, and branch profitability.
Involvement with Summerland volunteer days and attendance at Summerland's functions displaying community commitment which is a core value to the organisation.
Undertaking business development and promotional activities to raise the profile of the Pines Branch.
Providing a valuable first impression of Summerland to customers and ensuring products offered/used by customers meet their requirements.
Supporting customers in achieving their lending goals.
Working for Summerland
Our values are:
People Matter Most
Be Brave
Default to Positivity
Make Each Other Proud
Keep it Simple
Our value of 'People Matter Most' is the cornerstone of Summerland as we know our people are integral to the success of the business. Summerland is committed to creating a culture that enables staff to reach their full potential.
What We Can Offer
In return for your hard work and dedication you will receive:
Attractive Salary + 11.5% Super
Additional 5 days leave
Access to paid volunteer leave
Concessions on retail banking and loan products
Other benefits include:
Transformational Culture - awarded Kincentric Best Employer 2020, 2021 & 2022
Extensive Development and Recognition Program
Flexible Working Options
Wellbeing Framework including Employee Assistance Program (EAP)
Working with a Professional, Passionate, and Friendly Team
Join our team. Apply today!
If you are interested in a fulfilling career working alongside a diverse and inclusive culture that is local and community minded and developing and leading a team, then this role is for you!
Applications Close Sunday 24 November 2024.
For further information about the position details or if you require any reasonable adjustments to the recruitment process or the role, please contact People & Culture on 1300 728 728.
Summerland promotes a culture that actively seeks to include, welcome, and value diversity to enable people to contribute their best work. We encourage people of all abilities, Aboriginal and Torres Strait Islander people, young people, and people from culturally diverse backgrounds to apply for this job.
If you are passionate about this role, and can demonstrate the skills and experience required, then we look forward to hearing from you.
To find out more about Summerland, our culture and benefits, please visit: www.summerland.com.au
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