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Branch & Service Administrator

Details of the offer

Based in the Darwin, Palmerston & Rural areas, Select Services is a growing company specializing in the installation, maintenance and repairs of commercial air-conditioning and mechanical plant. As an integral part of the wider VAE Group – one of Australasia's largest HVAC solutions companies headquartered in Brisbane QLD, Select Services inherits VAE's legacy of providing Smarter HVAC Solutions with a promise of 'Built in Certainty' every time. With trust, integrity and innovative expert staff which together deliver outstanding results, Select Services has been firmly positioning ourselves in the market.Job DescriptionWhat we offerSupportive working environmentGreat team culture – team sports, regular social activities, family friendlyStrong Safety and Wellbeing FocusFinancial Wellness ProgramsDiscounted Private Health InsuranceEmployee Assistance ProgramPersonal and Professional DevelopmentFree parking onsiteThe RoleReporting to the Customer Account Manager, the Service and Branch Administrator is an integral part of the team. Responsible for general service administration duties, liaising and providing administrative support for Branch and ensuring smooth functioning of the Service Operation.Some of the key responsibilities will include but are not limited to:Manage office facilities including maintenanceOffice asset managementEntering Timesheets and operating within our field service systemsProvide administrative support to the business as requiredEnsure accurate and timely reportingEfficient management of invoicing, approvals and customer inquiriesAdministration of key contract KPIs and requirementsDeployment of techniciansDevelop strong relationships with all levels of stakeholdersDesired Skills and ExperienceWhat makes you stand outWe are looking for a candidate who will demonstrate their similar administration experience, particularly someone who has worked in a similar service environment, and the following attributes:Exceptional communication skillsProficiency in MicrosoftERP and workforce management systems exposureExceptional organization skillsExceptional time managementAbility to work under pressureGood phone mannerCultureMost importantly, the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy, and Success. We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover.If you're driven by excellence and dedicated to exceptional service, join us in making a difference and advancing your career. Apply now to become part of our dedicated team at VAE Group!Diversity & InclusionAt VAE, we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from a variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation.We're searching for like-minded people that complement our core principles and company culture. If problem-solving and innovation are motivational to you, a career with VAE Group will provide these opportunities.
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