Branch Manager

Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Lead the Future of Workers Compensation at Gallagher Bassett! Why Choose GB? Senior Leadership Opportunity: Elevate your career with professional growth in a dynamic environment.Innovative Culture: Join an organization that celebrates thought leadership and innovation.Comprehensive Benefits: Enjoy a range of employee benefits, discounts, and wellbeing programs tailored for everyone. About the Role We are seeking an enthusiastic and collaborative Branch Manager to join our Workers Compensation leadership team. This role is pivotal in overseeing the operations of our Long-Term Management (55-130 Week Claims) claims teams, ensuring a high-quality claims service for Injured Workers and Employers. You will lead Team Managers, driving excellence in claims strategy and people leadership. How you'll make an impact Key Responsibilities Daily Management: Provide day-to-day support to your teams, ensuring a professional and customer-focused claims service.Relationship Building: Develop and maintain strong business relationships with staff, Worksafe, employers, and service providers.Innovative Solutions: Work with your teams to implement innovative solutions that enhance claimant and client experiences.Performance Analysis: Analyse team performance trends and take corrective actions as needed.Goal Setting: Create and achieve individual team business plan goals aligned with company priorities.Risk Management: Integrate risk management into all business functions to minimize adverse impacts and realize opportunities.KPI Achievement: Improve claims management outcomes and adhere to SLA requirements.Skill Development: Drive career-focused conversations to facilitate learning and development within your teams. About you What we're looking for: Experience: Previous Workers Compensation Insurance experience with a strong understanding of industry-related legislation.Knowledge: Advanced knowledge of claims management concepts in Workers Compensation practices.Leadership: Proven client relationship and engagement experience at a leadership level.People Management: Strong people leadership, management experience, and motivational ability.Recruitment & Development: Experience in recruiting, developing, and retaining individuals.Analytical Skills: Ability to identify patterns or trends that require corrective action across people and operations.Qualifications: Tertiary qualification in an appropriate discipline or demonstrated experience in a similar role. What we can offer you: Competitive Remuneration: Attractive salary packages and flexible work arrangements, including Work from Home.Parental Leave: Paid parental leave to support your family life and reproductive leaveWork Environment: Join a team known for its dedication, approachability, and inclusive culture.Career Opportunities: As GB grows, so do your career opportunities.Ongoing Education: Access to continuous learning through internal and external programs.Recognition & Support: Service recognition awards, employee assistance programs, and peer support initiatives.Wellbeing Programs: Corporate health insurance discounts, wellness programs, and additional leave options.Rewards Program: Enjoy discounts and cash-back offers from hundreds of retailers. Ready to Make a Difference? If you think you can make a positive impact on our business, we want to hear from you! Click on Apply today. Gallagher Bassett is an Equal Opportunity Employer. We encourage Indigenous Australian applicants to apply. As a member of the Diversity Council Australia, we embrace diversity and will make reasonable accommodations for qualified applicants with disabilities. Note: Only candidates with the right to work in Australia will be considered. Agency applicants will not be considered for this role. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.  Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle LeaveNovated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leaveOther benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers! And more...We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.