Banking - Retail/Branch (Banking & Financial Services)
Full time
As our highly valued Branch Manager based in Castle Hill, your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.
You'll make an impact by:Your exceptional leadership skills, strong business development abilities, and community connections to drive growth for our retail business.With proven success in a sales leadership role and a track record of managing teams effectively, you will lead by example and be hands-on with our customers and community.Additionally, your experience in branch operations, risk management, and performance management will be crucial in achieving real commercial results.
Key responsibilities of a Branch Manager include:Customer Service: Ensuring that customers have a positive experience when they visit the branch, addressing complaints, resolving issues, and answering questions.Operations Management: Overseeing day-to-day operations of the branch, ensuring compliance with banking regulations and policies, managing cash flow, and supervising staff.Sales and Business Development: Developing and implementing strategies to grow the bank's business, identifying new opportunities, building relationships with customers, and developing marketing and sales campaigns.Staff Management: Hiring, training, and supervising branch staff, ensuring employees are properly trained, motivated, and performing effectively.Overall, a Branch Manager plays a critical role in the success of a bank branch by ensuring efficient operations, excellent customer service, and generating revenue and growth opportunities.
Why Great Southern Bank?You'll be part of a force for good, owned by our customers in Australia, benefiting everyday people and families.Enjoy a range of fantastic benefits, including study leave and professional wellbeing coaching.Access to our wellbeing centre to support your health and work-life balance.Imagine working for a bank that truly helps people.
You can.
Questions? Please contact our Talent and Experience Partner Danielle Moore - At Great Southern Bank, we're committed to building a strong, inclusive, and diverse workplace, where people feel valued and respected.
We support and promote an inclusive culture through flexible working, collaboration, and fair decision-making.
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