What Meals on Wheels Tasmania offers you:Competitive Salary – Level 3 Pay Point 1 social and community services Social, Community, Home Care and Disability Services Industry Award (MA000100)Salary Packaging up to $16,900.00 available per yearEmployee Assistance ProgramAbout us:Meals on Wheels commenced its operation in Tasmania in 1955, we now have 15 branch locations spread across the State from Smithton in the Northwest down to Huon Valley in the South. Our dedicated 50+ staff and 750+ volunteers deliver over 280,000 meals every year to frail, aged people, and people with disabilities enabling them to remain independent in their homes for longer.About the role:Meals on Wheels Tasmania is seeking a Branch Coordinator to manage the receipt and delivery of meals to clients at a branch level, liaising with clients, families and carers. This primarily administrative position includes establishing relationships with new and existing volunteers, recruiting and coordinating volunteer rosters, and managing volunteer enquiries and concerns. This role will be based on a fortnightly roster working approximately 20 hours per fortnight, commencing Mid-December 2024. The role would be suitable for someone looking to fit within school hours.About you:The successful candidate in this role will have:Strong Computer Proficiency: Experience in MS Office Suite and Customer Relationship Management (CRM) software.Excellent Communication Skills: Ability to effectively liaise with clients, families, and carers regarding meal changes, inquiries, and concerns which can include challenging situations.Relationship-Building: Proven ability to establish and maintain positive working relationships with clients, volunteers, and community partners. Plan and organise events and activities that engage with new and existing volunteers.Organisational Skills: Strong administrative skills to manage meal delivery logistics and maintain accurate records.Adaptability: Ability to handle organisational change effectively.Cultural Awareness: Understanding of and sensitivity to the needs of diverse populations, including those from different cultural, socioeconomic, and age groups.Volunteer Management: Experience in recruiting, coordinating, and managing volunteer rosters. Ability to focus on enhancing team skills and performance. Addressing volunteer inquiries and concerns.Community Knowledge: Familiarity with not-for-profit organisations and the operations of similar community organisations and their best practices.Leadership Skills: Experience in leading or managing teams, particularly in a volunteer context.How to apply:To find out more about this exciting opportunity and access a copy of the Position Description please contact Lily Geappen on 0498 666 *** or ****** you are confident you have the skills, knowledge, and experience to fulfil the requirements of the role please email your application to ****** application must include:An up-to-date resume including two referees.A cover letter addressing the selection criteria of the role.Applications close Monday 18th November at 5:00pm.Meals on Wheels Tasmania is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We encourage applications from individuals of all backgrounds, identities, and experiences. All applications are treated with the strictest of confidentiality.Successful applicants will be required to undergo a National Police Check.
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