At CSR, we're building a better future together.We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.About the roleCSR are currently looking for a dedicated Branch Controller for our Coffs Harbour location to help manage stock, customer expectations, and maintain a safe, efficient working environment.Key Responsibilities:Stock Management: Ensure stock accuracy and effective holdings, coordinating transport requirements to maintain optimal stock levels at the Coffs Harbour Branch.Process Compliance: Understand and comply with all relevant branch procedures, audit requirements, and customer credit policies to support smooth branch operations.Customer Service: Manage and align with customer expectations through clear and accurate communication with both internal and external customers.Safety & Compliance: Enforce and comply with all Work Health, Safety, and Environment (WHSE) requirements, Job Safety Instructions, and Chain of Responsibility (COR) responsibilities, particularly in roles as loader, consignee, and consignor.Hazard Inspection & SHE Audits: Conduct regular hazard inspections and SHE audits in line with the branch's Risk Reduction Plan.Branch Growth & Development: Collaborate with the Area Manager to understand branch objectives and actively seek opportunities for improvement, with a focus on turnover of slow-moving stock.What you bring to the roleForklift license and experience is essentialA proactive approach to process improvement and customer serviceStrong understanding of WHSE standards and safety proceduresAbility to work independently and manage multiple responsibilitiesFamiliarity with stock management and customer credit policiesWhat we offerWe strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands.How to Apply:Just click on the Apply for this job button.We encourage you to apply even if you don't meet 100% of the requirements. If you're passionate about making a positive impact and you see yourself in this role, we'd love to hear from you!
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