Branch Administrator

About the Role We are seeking a detail-oriented and proactive Branch Administrator to join our team at Crown Equipment. In this role, you will provide crucial administrative support to ensure the smooth operations of our branch. You will work closely with team members to streamline processes and enhance customer service, making a significant impact on our service delivery.
Responsibilities & Duties Manage daily administrative tasks including answering phone calls, responding to emails, and handling customer inquiries. Assist with truck history and part availability. Maintain accurate records and databases. Coordinate inventory management and assist with stocktake. Support the departments with the preparation of quotes and invoices for customers. Assist with rental agreements. Skills & Experience Proven experience in an administrative role, preferably in a similar industry. Strong organisational skills with attention to detail. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Proficient in Microsoft Office Suite and experience with CRM systems. Benefits A benefits program which gives you access to discounts and cashback from over 400+ retailers nationwide. Access to a health and wellbeing platform which supports your mental, physical and financial goals. Corporate rates for private health insurance. An inclusive working environment. An Employee Assistance Program for confidential counselling with chat, phone and face-to-face counselling options. The Company Crown Equipment is a well-respected global materials handling equipment company which has enjoyed 50 years of success in the Australian market. The company has operations in all Australian states and territories as well as many regional locations. The company brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up, and leading-edge technology.
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