Booking Officer

Details of the offer

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
Position Details: Permanent position Full time (76 hours per fortnight) Managers and Administrative Worker Grade 2 Level 1 (HS2) Alfred Health location Great staff benefits! The Department: Alfred Health Radiation Oncology (AHRO) is a unit of a comprehensive cancer service, with sites located at The Alfred - Melbourne (ARO) and Gippsland Radiation Oncology (GRO) at Latrobe Regional Hospital (LRH) - Traralgon. The service provides the full range of general radiation oncology and radiation therapy services in addition to some specialised services with both state and national significance.
The Role: The Booking Coordinator is responsible for scheduling patient Radiation Oncology appointments related to radiotherapy treatment at ARO. The position involves coordinating booking requests received from Radiation Oncologists and Therapists with a view to ensuring efficient and effective patient scheduling. In so doing, the incumbent is expected to liaise and work closely with patients and carers, the multidisciplinary cancer team at Alfred, Radiation Oncology staff and at times the Radiation Oncology staff at GRO.
Qualifications and Experience Required: Essential: Attention to detail Ability to manage allocated workload efficiently, effectively and safely Demonstrated awareness of and commitment to quality customer (internal and external) service Demonstrated effective interpersonal and communication skills Desirable: Experience in a patient care setting Familiarity and experience with electronic patient scheduling and appointment systems, preferably in a Radiation Oncology setting Staff Benefits: Salary packaging & novated leasing through Maxxia Flexible health insurance coverage through HCF Health Insurance Onsite car & bike parking opportunities, deducted pre-tax! Fantastic onsite fitness facilities at The Alfred through Prosport Health and Fitness Childcare services at The Alfred managed by KU Children's Services Application Process: The Booking Coordinator applicants should submit:
A cover letter A curriculum vitae including: 2 referees - each referee should be contactable and able to reply via email. Both email addresses and phone numbers are sought For enquiries regarding this role, please contact Phil Jones, Radiation Therapy Manager on (03) 9076 3522. Applications close 11pm AEDT, Sunday 5th January 2025.
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
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Nominal Salary: To be agreed

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