About the Company: Our client is a leading provider of body corporate management services in Adelaide, South Australia.
They specialize in managing a diverse portfolio of properties, offering tailored services to ensure compliance with the Strata Titles and Community Titles Act and Regulations.
With a strong commitment to delivering quality customer service and maintaining effective relationships, they pride themselves on providing comprehensive management solutions that meet the needs of property developers, owners, and committee members.
Role Overview: Our client is seeking a highly organized and detail-oriented Body Corporate Consultant to manage a portfolio of properties.
The ideal candidate will have a strong background in property management, excellent communication skills, and a thorough understanding of industry regulations.
This role requires someone who can effectively manage meetings, correspondence, and insurance claims, while maintaining accurate records and building strong relationships with clients and stakeholders.
Key Responsibilities: Manage a portfolio of properties in compliance with the Strata Titles and Community Titles Act and Regulations.
Prepare and distribute notices and minutes for committee and annual general meetings.
Liaise with lot owners, addressing phone and email inquiries within the set KPIs.
Coordinate insurance claims, work orders, and maintenance requests.
Oversee the preparation of Body Corporate Certificates and ensure timely delivery.
Provide Directors with information to support budgeting and resource planning.
Generate business referrals and contribute to the growth of the business.
Conduct site visits and maintain close relationships with owners, committee members, and developers.
Mediate and resolve conflicts between various parties as needed.
Ensure compliance with company policies, procedures, and relevant legislation.
Key Competencies Required: Exceptional Organizational Skills: Able to prioritize and manage multiple activities, meeting objectives within established timelines.
Exceptional Customer Service: Understands and responds to client expectations effectively.
Exceptional Communication: Able to communicate clearly at all organizational levels, both verbally and in writing.
Exceptional Listening: Accurately understands and responds to communication.
Exceptional Attention to Detail: Ensures accuracy and completeness in all tasks.
Exceptional Resilience: Maintains focus and determination despite challenges.
Exceptional Integrity: Upholds legal, social, and organizational standards.
Software Knowledge: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
Familiarity with Strata Master and File Smart applications is highly desirable.
Ability to effectively use software systems and update records accurately.
Health and Safety: Complies with all OH&S procedures and maintains a safe work environment.
Policies and Procedures: Adheres to company policies, core KPIs, and ensures delivery of quality customer service.
Essential Skills and Experience: Relevant tertiary qualifications; Certificate IV in Property Services preferred.
Experience in a Body Corporate environment is advantageous.
Strong communication, writing, and negotiation skills.
Understanding of industry and Body Corporate legislation.
Ability to manage budgets and meet KPIs.
Attributes: Strong relationship-building skills; self-motivated.
High level of time management and prioritization skills.
Ability to work effectively in a team and independently.
Positive attitude, proactive, and flexible in adapting to change.
Professional demeanour with a commitment to excellence.
Additional Requirements: May be required to undergo a Police Check prior to appointment.
Why Apply?
Join a reputable company with a strong focus on quality service and client satisfaction.
Work in a supportive and dynamic environment that values your contributions.
Opportunity for professional growth and development.
How to Apply: If you are a highly organized and motivated individual with a passion for property management, we would love to hear from you.
If you'd like to have a confidential discussion regarding work opportunities, please contact Kelly Armstrong on 0433 505 499.
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider.
We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners.
We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss.
In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.