Job Type: Permanent
Time Type: Full time
Posted on: Posted 2 Days Ago
Time left to apply: End Date: November 28, 2024 (11 days left to apply)
Job requisition id: R011729
Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions — building and operating safer, smarter, and more sustainable roads — to solve pressing transport challenges that are slowing cities down.
About the role We're seeking a Billing Officer who will maintain and validate revenue systems to maximise company revenue, reduce leakage, and ensure accurate billing.
You'll join an innovative team who's focused on process validation, data issue resolution, and improving revenue management.
As our Billing Officer, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work.
This role can be based in any one of our main offices in Melbourne, Sydney, or Brisbane.
Day-to-day, you will: Manage and execute queries to ensure accurate billing and rectify issues, including payment reconciliations and account clean-ups.Ensure data integrity and support other business units by identifying and resolving revenue and billing issues.Support banking and payments functions, maintain reconciliations, and handle file uploads and refunds.Assist in processing foreign toll road cases and ensure they are actioned within TCM guidelines.Support and participate in projects affecting revenue or billing. This role will suit someone with a curious mind and transferrable skills and experiences, including: Experience working in a dynamic, high-volume computerised work environment.Intermediate skill proficiency with computer applications such as MS Access, SQL Server, Visual Basic and MS Excel (including macros, modules, queries and scripts).Proven ability to work autonomously and solve customer billing issues efficiently, with strong problem-solving skills and knowledge of billing systems.High level of numerical accuracy and attention to detail.Proven experience with data management, extraction and manipulation.Ability to maintain privacy and confidential information and you'll be required to satisfy a federal criminal history police check in line with Transurban requirements. If you meet some of these requirements, but not all, we encourage you to submit your application. With a career at Transurban, you'll enjoy a range of benefits, including: A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well.Learning and development opportunities to support your career interests.Health and wellbeing support — access to Headspace and our EAP program, wellness facilities, and more.Share offers and insurance benefits.Social activities, community give-back programs and paid volunteer days.We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.
We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on ******.
Ready to help us keep cities moving? Apply today. About UsTransurban is driven by bringing people and places closer. The roads we plan, build, operate and maintain make communities stronger, across North America and Australia. Together, we're building a future that marries traditional infrastructure with emerging technology. We're making roads ready for driverless cars and predicting accidents before they happen. We're getting people where they're going. And we're doing it faster, smarter and safer, every last one of us.
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