Maintenance Support Officer Newman Residential 5:2 Job Posting End Date: 23-Dec-2024; 15:59:59 GMTJob Country: AustraliaJob State/Province: Western Australia About BHP At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.Come and be a part of this success. About the role Reporting to the Maintenance Superintendent, the Maintenance Support Officer provides day-to-day support to the Maintenance Team with Work Management in 1 SAP & Fiori, Customer Service duties, and general office management. This will all need to be carried out in a safe and efficient manner to ensure a high level of customer satisfaction and liveability in our Newman Residential Houses, Newman FIFO accommodation, and Eco Villages.This is a permanent position based in Newman offered on a Residential basis, working on a Monday to Friday roster. If you are relocating for this position, you will be provided with subsidised rental accommodation in addition to power and water subsidies.Your responsibilities will include (but are not limited to):Demonstrate an overriding commitment to health and safety.Positive customer relationships through effective communication and consultation.Oversee office operations, which includes ordering and receiving office consumables, managing stock levels, carrying out workplace inspections, updating performance boards, and improvement initiatives.Support the Maintenance Planner with scheduling planned work orders by contacting and arranging access with tenants.Triaging of tenant maintenance issues, raising notifications in 1 SAP and escalating to the shift Supervisor where required.Review notification quality against standard, provide feedback to originator or supervisor, and update data where required.Active involvement and good understanding in the corrective and preventative maintenance planning process.Complete Field Leadership activities as per KPI's.Upkeep of tenant contact registers.Management of central maintenance mailbox.Management of vehicle fleet.Issuing of keys to trade teams and contractors.Supporting team with onboarding of new staff.Working on continuous improvement activities at a daily frequency.Take a proactive role in maintaining appropriate standards of behaviour. About You As the successful candidate, you will possess the following:A continuous improvement mindset and are driven to supporting a Team to achieve its purpose "Together, Our House Your Home."Maintenance process knowledge.Analytical and problem-solving skills.Computer Literacy to use the following systems - 1 SAP, Fiori, MS Excel and Word.A proven track record of safety management.Must be able to work at a high standard autonomously.A multi-tasking team player who can also work in a stand-alone capacity.Strong communication and relationship management skills.Confidence to speak up.Good communication skills both written and verbal. About Our Process At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants' suitability for a role including police/criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks. Supporting a Diverse Workforce The size, stability, and magnitude of our business not only provides significant opportunity for professional development but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, and other extended leave entitlements.At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that's more diverse and represents the communities where we work and live, providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.BHP is committed to providing a recruitment process that is fair, equitable, and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at .