Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description We are looking for a dynamic individual who will ensure our guests have an exceptional hotel experience.
What you will be doing: Consistently offer professional, friendly and engaging serviceResponsible for the warm arrival of our guests at the front doorPromptly offer luggage assistanceAnswer guest queries in an informative and helpful wayAssist concierge deskFlexible shifts including mornings, evenings and weekendsOther duties as assignedQualifications Your experience and skills include: High school graduate or equivalent vocational training certificate.Excellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableComputer literacy required for all new and ongoing training programs conducted virtuallyAbility to work well under pressure in a fast paced environment, and without supervisionAbility to multi task and work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAdditional Information What's in it for you: Paid time offMedical, Dental and Vision Insurance401K Retirement PlanComplimentary Shift MealEmployee benefit card offering discounted rates in Accor worldwide.Learning programs through our Academy designed to sharpen your skills.Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21Career development opportunities with national and international promotion opportunities
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