NSW, Great Lakes Aquatic & Leisure Centre - Forster 2428
Lead our fantastic Aquatic Team Great career paths and development with an entrepreneurial organisation Free facility access This is a great opportunity for qualified, friendly and skilled Aquatic Services Coordinator to join the team and lead our aquatics team!
The Role
This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced Aquatic Services Coordinator to build and lead a passionate, professional and highly engaged swim school team.
The Aquatic Services Coordinator is responsible for the management and operation of the swim school and related services and will lead the Aquatic Services Officers / Swim Teachers to ensure the delivery of swim school programs are to the highest standard possible.
The Aquatic Services Coordinator will deliver exceptional customer service and have an in-depth knowledge of aquatic programs, as well as detailed aquatic industry knowledge.
Planning and organising lessons and providing leadership to the team will require professionalism, equality, teamwork, accountability, and innovation to continually improve service delivery.
You will be responsible for maintaining a strong relationship with all bookings such as local clubs and schools and will seek out opportunities to increase school lessons and user group bookings.
The Aquatic Services Coordinator will deliver and drive exceptional service and a culture of innovation and will identify opportunities (including new programs) to maximise participation and will develop and execute plans through engagement with the leadership team and key stakeholders.
This role will initially involve direct service responsibilities, including time spent in the water and on the deck supervising staff and programs and Saturdays.
Key accountabilities
Implement and promote the GOSwim program in line with Belgravia standards Implement processes for the success of the GOSwim Program Adhere to business plan objectives and events calendar Achieve the set KPIs including financial performance Number of schools attending the program Retention of schools Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure Manage budgets and prepare required reports About the Qualifications
National Police Check Current Level 2 First Aid & CPR Certificate Working With Children Check (or equivalent) Current Swimming Teaching Certificate - Teaching of water swimming and water safety Swimming Teaching extension certificates (desirable but not essential) Previous Swim School Coordinator Experience Strong people leadership with an ability to inspire others Excellent verbal and written communication skills Legally entitled to work in Australia The Company
Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia.
Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen.
With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.
If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a community environment, we want to hear from you!
Simply complete the application process by clicking the Apply Now button and we'll be in touch.
We are committed to providing a child safe environment.
Successful applicants will be required to obtain a national police check and a Working with Children check.
Belgravia Leisure is a place where we can all be ourselves and succeed on merit.
We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability.
We're happy to adjust our recruitment process to support accessibility needs - reach out to us at
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