Company Description
Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.
Job Description
Do you enjoy creating a memorable guest experience? Join our team today as a Bar Supervisor. We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane. As our next Bar Supervisor, you will: Ensure that all responsible service of alcohol procedures are practiced at all timesGreet guests and escort them to tablesTrain and monitor Food and Beverage Attendants and ensure service standards are metEnsure accurate recording and verification of Team Members' time recordsSupervise all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where requiredEnsure that approved service sequences and standards are established and maintained at all timesEnsure that all opening and closing procedures are carried out to an acceptable standard and supervise outletMaintain efficient operating procedures for the outlet's point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash floatMaintain a high level of cleanliness and care of all equipment and materials; and ensure security of outletPromptly report any maintenance work required to the Manager and/or maintenance departmentMaintain all outlet stock levelsComplete the Restaurant daily log bookDevelop training plans and conduct on and off the job training sessions for all outlet Team MembersAttend all scheduled food and beverage and other relevant meetings when requiredMonitor outlets manpower, payroll budget, control costs and maximise profitabilityTake extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitor service personnel's appearance and groomingBe punctual, efficient, and courteous at all times with guests and fellow Team Members alikeBe aware of own work schedule and always provide adequate notice when circumstance prevent one from adhering to that scheduleHandle all guest complaints immediately, courteously and satisfactorilyAssist with conducting performance appraisals of subordinates as instructedPerform other duties as may be prescribed from time to time due to operational needsMonitor & maintain a beverage cost of no more than 30%Qualifications
Someone who holds a current RSA is mandatoryExperience working in a food and beverage role, ideally in a busy and fast-paced environmentPossess an energetic and vibrant personality that engages guests to have a memorable experience at our venueA person who is both an invaluable team player as well as a well-rounded leaderHave strong attention to detail and a keen willingness to learnAdditional Information
Base hourly rate $28.87 equivalent to $57,047.12 - $67,000 based on working days and penalties applicable as per the Hospitality Industry General Award
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