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Banking Consultant, Royal Bank VICDepartment: AR Branch Network
Division: Australia Retail
Location: Melbourne
About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the RoleAs a Banking Consultant in our Retail Banking team, you'll play a key role in helping to shape a world where people and communities thrive. You are based mainly in branches, providing customers with a seamless banking experience, through meeting each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on the financial solutions available, including digital. You will have the knowledge required to complete customer transactions and have in-depth needs-based conversations, fulfilling products as per your accreditation level. You will deliver a high standard of customer service to ensure customers are not only satisfied but strong advocates for ANZ.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn, and grow. Whatever your role at ANZ, you'll be building your future while helping to build ours.
Role Type: Permanent
Role Location: 293 Collins Street, Melbourne VIC 3000
Work Hours: Full time
What will you bring?To grow and be successful in this role, you will ideally bring the following:
Role models a strong customer focus, preferably with retail experienceAbility to multi-task, highly adaptable to change and ambiguityProactive, shows initiativeActive user and promoter of technologyEnjoys working in a collaborative team environmentYou're not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact; you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organization where the different backgrounds, perspectives, and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 73391.
Job Posting End Date
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