Management - Store (Retail & Consumer Products)
Full time
Employee Benefits + discounted financial products
As the Branch Manager, you will relish the opportunity to lead, motivate and coach your team to increase their capability and gain market share of BOQ Group, across your local area. You will be required to identify business opportunities in the broader market for branch growth through active business development, both internal and external. You will do this by demonstrating;
Exceptional experience in coaching, mentoring and guiding your team regarding product knowledge, sales and service excellence Proven ability in nurturing existing customer relationships Experience in implementing a lead generation and community engagement program to attract new customers to BOQ Ensuring all compliance requirements are strictly adhered to About you Most importantly you will be a natural born leader, providing ongoing support and guidance to your team.
You will thrive in today's competitive banking environment, increasing BOQ's market share, by demonstrating;
Knowledge and proven skills in management of branch operations Strategic business development with proven capability in developing and implementing initiatives to target customers and acquire greater market share Experience in coaching and developing employees across all product knowledge, processes and procedures Contributor to a collaborative team environment "Can do" approach to all aspects of your role Ability to learn and confidently use a number of technical financial systems Excellent written and verbal communication skills and strong attention to detail As a passionate and experienced Branch Manager, you will know what it takes to truly connect with your team and customer network, providing best in market customer solutions. Demonstrating highly developed communication skills, you will effortlessly build strong relationships within the area. Results driven, you will thrive in setting your own personal targets, and ensuring success is achieved.
This is a fantastic opportunity to develop your career further in banking, meet new people and join a motivated team of professionals.
About Us BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
• Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Purchase annual leave
• Discounted private health insurance plan
• Employee Assistance Program (EAP)
• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index
How to Apply To apply for this role at #boqgroup,follow the links or apply via our Careers Page.
BOQ Groupis committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine banking alternative for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME, Virgin Money Australia, BOQ Specialist, BOQ Business, BOQ Finance), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine banking alternative for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME, Virgin Money Australia, BOQ Specialist, BOQ Business, BOQ Finance), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
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