Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API).
Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.
About us: Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.
The Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods.
In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics.
The division employs more than 3600 team members.
What you'll do: At Wesfarmers Health, we're committed to building better lives through better health for all Australians.
Our mission is to make health, beauty and wellness experiences simpler, more affordable and easier to access.
We are currently re-invigorating our B2B E-Commmerce website and you will play a important part in User Acceptance Testing and helping support a successful launch of the new site and transition to BAU.
We're currently seeking a passionate and skilled B2B Digital Administrator to join our dynamic team and play a crucial role in the performance and management of our digital assets.
You will support the daily operations of APIs digital assets, including our B2B Ecommerce website, CRM, and API website.
Your goal will be to ensure these digital assets operate effectively and efficiently, enhancing our customer experience and supporting our business objectives.
Here's a snapshot of what you'll do: Website Performance and Issue Management.
Collaborate with team members and customers on digital product enhancements.
Monitor website and product analytics to track key performance indicators.
Support team members in content posting and analytics.
Manage account and user access for the MyAPI website and related applications.
Handle user permissions, password issues, and account activations/reactivations.
Ensure timely issue resolution, especially with any business critical activities such as order processing.
What you'll bring: Proven experience in website and product administration.
Proficient in content management, back-office tools, and handling incident/problem management.
Skilled in stakeholder management.
Deep understanding of content management systems.
Knowledgeable in using analytics tools and interpreting data.
Exceptional attention to detail and strong time management skills.
Strong analytical abilities for data analysis and providing insights.
Capable of troubleshooting digital product issues.
Excellent communication skills.
Quick to learn new systems and processes.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Why us?
A fantastic work culture based off our four Ways of Working – Be well, Show You Care, Make it Better and Act Now.
Flexible working that is balanced with our organisational need to create connections and enable collaboration.
Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
'We Love Your Work' recognition program.
Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.
Novated leasing options with discounted onsite parking Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year Beautiful outdoor terrace for work and recreation Food, coffee and health & wellbeing facilities onsite including a free fully equipped gym Dedicated end of trip facilities (cycle racks, showers, lockers).
This is an opportunity to join a highly regarded and established company offering excellent career prospects and team member benefits.
Wesfarmers Health is also committed to supporting the Workplace Gender Equality Agency requirements.
For more information about Wesfarmers Health please visit wesfarmers.com.au/our-businesses/wesfarmers-health.
Aboriginal and Torres Strait Islander Applicants Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.
As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.
We kindly request that recruitment agencies refrain from contacting our leaders directly, or submitting candidates for this position.
We believe in building direct connections with potential team members, fostering a deep understanding of their skills, and aligning them with our unique organizational culture.
