Job OverviewAvis Budget Group is seeking a motivated and customer-focused Rental Services Representative to join our team.
About the RoleYou will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to general customer inquiries.
Key ResponsibilitiesEstablishing customer car rental needs by actively listeningReviewing Avis Budget Group's various add-ons and services to determine what may best suit the customerCommunicating rental procedures and guidelines effectivelyCompleting rental bookings in a timely, efficient, and accurate mannerAnswering customer questions and inquiriesBenefits$38.70 casual hourly pay + loadings + commission incentivesWellbeing program including life insurance, discounted health insurance, and superannuation optionsAccess to Perkbox – discounts and offers with hundreds of retailers and big brandsEmployee discounts on car rental across Avis Budget GroupEmployee Assistance Program (EAP) provided by Converge – 24/7 support for mental health and wellbeingFull training provided to help you achieve your goals and reach your potentialRequirementsApplicants must have a full and valid driver's licenseThis is a casual position that requires a minimum availability of 3-4 days per weekAbility to work in a fast-paced environment while delivering exceptional customer servicePrevious experience within retail, hospitality, customer service, sales, or similar rolesAbility to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental informationAbout UsAvis Budget Group is a leading provider of global transportation solutions, with a team of 25,000 driven people performing with purpose. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. At Avis Budget Group, we value diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain.