Avis Budget Group | Customer Service Representative

Details of the offer

About the RoleWe are seeking a passionate and energetic individual to join our Avis Budget Group team. In this role, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services.
Key ResponsibilitiesEstablish customer car rental needs through active listeningDetermine suitable add-ons and services by reviewing ABG's offeringsCommunicate rental procedures and guidelines effectivelyComplete rental bookings in a timely and accurate mannerAnswer customer questions and inquiriesPerksHourly pay + loadings + commission incentivesWellbeing program including life insurance, discounted health insurance, and superannuation optionsAccess to Perkbox, offering discounts and offers with hundreds of retailers and big brandsEmployee discounts on car rental across Avis Budget GroupEmployee Assistance Program (EAP) provided by Converge for mental health and wellbeing supportFull training provided to help you achieve your goals and reach your potentialRequirementsA full and valid driver's license is requiredThis is a casual position requiring a minimum availability of 3-4 days per weekThe ability to work in a fast-paced environment while delivering exceptional customer servicePrevious experience in retail, hospitality, customer service, sales, or similar rolesThe ability to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental informationAbout UsAvis Budget Group is a leading provider of global transportation solutions with a team of 25,000 driven individuals. We are committed to performance-driven culture, diversity, equity, and inclusion within our workforce, consumer base, communities, and supply chain.
We value each employee's talent, skills, and personality, which have helped establish us as a leading provider of global transportation solutions.


Nominal Salary: To be agreed

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