Coffey Ford Dandenong and BYD Dandenong are now searching for a Permanent Full-Time Warranty Clerk to join our team. Reporting to the Service Manager, this position is responsible for processing warranty claims and providing ongoing warranty support, including reviewing paperwork to ensure compliance with manufacturer procedures. The ideal candidate for this role will ideally have experience with warranty policy and procedures. About the role: Assist Service Advisors in assessing warranty matters Compiling and completing warranty claims following guidelines set by the Manufacturer Keep valid, current and legible records of all claims submitted Maintain warranty storage of return parts and return all parts requested tagged within the Manufacturers time frame Maintain clear direction on factory policy decisions Maintain adherence to the Motor Dealers Act Maximise warranty rebate costs to each RO claim, staying within the Manufacturer's guidelines Internal Costings of Repair Orders Assist Service reception when required Do you have? Previous warranty experience Strong interpersonal and communication skills Intermediate skills within the Microsoft Office suite (Word, Excel, Outlook) Excellent attention to detail Strong verbal and written communication A great team player Why you should join Australasia's largest automotive retailer: We are Australasia's largest and most dynamic automotive retailer, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience. We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts. Eagers Automotive is an equal opportunity employer that values diversity in the workplace. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Warranty Clerk? Do you have customer service experience? Do you have a current Australian driver's licence? A.P. Eagers Limited is a pure automotive retail group with our main operations in south-east Queensland, Adelaide, Darwin, Melbourne, Sydney and the Newcastle/Hunter Valley region of New South Wales. We represent a diversified portfolio of automotive brands, including all 12 of the top 12 selling car brands in Australia and 8 of the top 9 selling luxury car brands. In total, we represent 27 car brands and 11 truck and bus brands. Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance. To complement our vehicle dealerships, we also operate a substantial motor vehicle auction business, Brisbane Motor Auctions. Source: This is an extract from the company's own website A.P. Eagers Limited is a pure automotive retail group with our main operations in south-east Queensland, Adelaide, Darwin, Melbourne, Sydney and the Newcastle/Hunter Valley region of New South Wales. We represent a diversified portfolio of automotive brands, including all 12 of the top 12 selling car brands in Australia and 8 of the top 9 selling luxury car brands. In total, we represent 27 car brands and 11 truck and bus brands. Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance. To complement our vehicle dealerships, we also operate a substantial motor vehicle auction business, Brisbane Motor Auctions. Source: This is an extract from the company's own website Don't provide your bank or credit card details when applying for jobs. Choose from thousands of courses delivered by leaders in education. #J-18808-Ljbffr
