Shepparton, Shepparton & Goulburn Valley VIC
Full time
Built from the ground up over a quarter of a century and backed by family values, we're the one-stop auto shop that goes above and beyond for our customers.
That's the Northeast experience.
About the role At the Northeast Auto Group, we provide our customers with the best possible experience, with opportunities for Service Advisors to join our Service team in Shepparton . As a Service Advisor, your primary focus will be assisting our customers with bookings, ongoing communications throughout their service, invoicing, and vehicle collection.
Key Responsibilities Maintaining customer bookings calendar and ensuring it is always up to date Keeping lines of communication open between the service team and customers Assisting the service team with all customer-facing aspects of the department Answering phones and emails About you We are looking for someone who is a great team player and dedicated to providing first-class customer service every time.
Customer service experience Ability to communicate the value of our service and repairs Intermediate computer skills and DMS experience Outstanding communication and interpersonal skills Current Driver's License About Us Established in 1995, the Northeast Auto Group is a national award-winning automotive retail and service organization that employs over 640 people in South Australia, Victoria, Queensland, and New South Wales.
We are quickly becoming the largest seller of trucks in South Australia. We deliver a full-service experience to the industry through our multiple business units to provide the best service and solutions to our customers. Our group of companies includes an Engineering and Manufacturing division, Parts, Service and Repair center, Agricultural and Construction Equipment Solutions, Iveco, Isuzu, and other franchises.
We are a high-performance business. Our success is built on hard work and skillfulness. We employ the best and invest in our people to make sure their knowledge is second to none. We go the extra mile, and we always deliver.
Ready to make the move?
Accelerate your career and apply now.
Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds. Northeast Auto Group is committed to creating an inclusive work environment for all employees.
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