Securing Australia - protecting its people.
Job Vacancies General Support Officer / Branch Executive Assistant (APS3 to APS4)
Job type: Business & Corporate Services
Location: Canberra
Category: Ongoing - Permanent
Job reference: 03320232024
Salary: $75,410 to $91,487
Closing date: 13-May-2024
The opportunity ASIO is seeking to fill various General Support Officer and Branch Executive Assistant positions at the AE3 (APS3) and AE4 (APS4) level. You will be working in a pivotal role within the organisation, providing direct support to executive officers and being a key conduit to business areas across ASIO. These roles involve working closely with all functional areas across ASIO, as well as Australian government partner agencies to ensure timely and accurate advice can be provided relating to Australia's national security.
Role responsibilities AE3 General Support Officers: Provide basic administrative assistance to executive support teams and other areas within the branch. Rotate through different teams within the branch to provide administrative assistance as requirements change. Develop a thorough understanding of ASIO processes and procedures and implement these within your work. Undertake tasks such as record management, collating material, printing, and preparing briefing material. AE4 Branch Executive Assistants: Provide administrative support to senior officers and the branch more broadly. Diary management including providing logistical support including room bookings, meeting invites and travel arrangements. Printing and collating meeting papers, meeting minutes, reports, and briefs. Work closely and collaboratively with other executive assistants, and senior leadership more broadly. Monitor, track and prioritise responses to incoming and outgoing communications. What you will bring As an AE3 General Support Officer you will: Have well-developed attention to detail. Be committed to building a supportive and collegiate work environment. Be highly organised, motivated, responsive, and resilient. Be able to make sound judgements and exercise discretion. Be interested in developing new skills and capabilities within a dynamic environment. Demonstrate a can-do attitude plus the initiative to manage the role effectively. As an AE4 Executive Assistant you will: Demonstrate a strong client focus. Have highly developed interpersonal and communication skills. Demonstrate the ability to work effectively in, and across, teams. Have a well-developed attention to detail. Demonstrate the ability to make sound judgements, under supervision, on time-sensitive issues. Learn and build proficiency across different IT systems and software platforms. Deliver outcomes consistent with the Organisation's practices and values. Be confident meeting timeframes and managing your own workload. Demonstrate a can-do attitude plus the initiative and discretion to manage the role effectively. What we offer you A competitive salary, including a 7.5 per cent allowance for maintaining a Positive Vetting security clearance. Employer superannuation contributions of 15.4 per cent. A variety of leave options, in addition to the standard 4 weeks annual leave to ensure your work-life balance. Flexible working hours/arrangements to assist you to maintain your work-life balance (please note: due to our unique working environment, work from home options may not be available). Study assistance, including financial support and study leave for tertiary education. Access to 7 staff-led diversity and inclusion networks. Mentoring opportunities. Access to an Employee Assistance Program (EAP). Eligibility To be eligible for the role, you must be an Australian citizen. Be assessed as suitable to hold and maintain a Positive Vetting security clearance. ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome and value applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age, or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
How to apply Click on 'Apply online' to commence your application. Your application must be complete and include the following:
A written pitch of up to 500 words using examples to demonstrate how your skills and experience meet the requirements. An up-to-date CV, no more than two pages in length. Closing date and time Monday 13 May 2024 at 5.00pm AEST. No extensions will be granted and late applications will not be accepted.
The Recruitment Selection Process – what to expect We thank all applicants for their interest in applying for the General Support Officer and Branch Executive Assistant roles. Please be advised that our selection process is rigorous and extensive. All employment decisions and selection processes at ASIO are based on merit principles and candidates must be prepared to undergo various selection stages. The stages themselves may include; application submission, eligibility checks, online testing, skills-based assessment, and panel discussion.
ASIO holds all employment applications in the strictest of confidence. It is essential that you do the same. Please do not discuss your application with others as doing so may adversely affect your potential employment. We ask all applicants for their patience throughout the process. Once complete, we will notify unsuccessful candidates but will not provide feedback on any aspect of the selection process.
A merit pool may be created to fill future vacancies which have the same or similar requirements as these positions. This merit pool will be valid for up to 18 months.
The Recruitment Selection Process – Timeframes Candidates can expect the following timeframes, as a guide only, for the recruitment selection process:
Positions advertised and applications received from April to May 2024. Online testing will likely commence early in June 2024. Assessment Centres and/or Interviews will likely run in July to August 2024. Employment conditions Employment is under the Australian Security Intelligence Organisation Act 1979 . Conditions of service are similar to those applying in the Australian Public Service. We recognise entitlements accrued under the Public Service Act 1999 and provide for continuation of superannuation under the Commonwealth schemes. Salary packaging arrangements are also available.
Enquiries If you require further information after reading the selection documentation, please contact ASIO Recruitment at or phone 02 6257 4916. We thank all applicants for their interest in applying. In accordance with ASIO policy, we will notify unsuccessful candidates but will not provide feedback on any aspect of the selection process.
More information For more information about ASIO, please visit:
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