Australian Public Service Commission | Quality Support Facilitator (Aboriginal And/Or Torres Strait Islander Identified)

Learn how a merit list or pool may be used Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool.
If the applicant agrees, the results may be shared with other Australian Public Service (APS) agencies for filling similar roles.
Applicants may be offered a future role, without the need to reapply.
A merit list or pool may be used for up to 18 months.

This merit list or pool may be used to fill other vacancies in Brisbane, Various locations - QLD.

For more information about Merit Lists or Merit Pools please go to APSC's website - The APS Merit Principle.

Quality Support Facilitator (Aboriginal and/or Torres Strait Islander identified) Brisbane QLD, Various locations - QLD
About ACECQA
The Australian Children's Education and Care Quality Authority (ACECQA) is an independent national authority that assists governments in implementing the National Quality Framework (NQF) for children's education and care.
ACECQA works with the Australian and state and territory governments to:
Implement changes that benefit children birth to 13 years of age and their families.
Monitor and promote the consistent application of the Education and Care Services National Law across all states and territories.
Support the children's education and care sector to improve quality outcomes for children.
ACECQA is a values-based organisation.
ACECQA staff need to demonstrate behaviours aligned to our values of: Integrity, Commitment, Respect and Collaboration.

About the Targeting Quality Program (TQP) The TQP is a targeted professional learning and quality improvement partnership between ACECQA and the QLD Department of Education, created to drive quality improvement in education and care services rated as Working Towards National Quality Standard (NQS) or with identified support needs.
The main objectives of the TQP are to provide referred services intensive support, professional learning and coaching that enhances the participant's knowledge and confidence in the National Quality Framework (NQF), including quality and regulatory standards and good practice leadership, management, and governance.

The Role: Quality Support Facilitator (Aboriginal and/or Torres Strait Islander identified) The Quality Support Facilitator, TQP provides tailored professional learning and support to participating QLD education and care services.
The program's purpose is to support sustained quality improvement in participating education and care services through tailored support over a sustained period.

The Quality Support Facilitator, TQP will focus on developing and delivering culturally safe tailored professional learning and support to children's education and care services.
Professional learning and support will be designed and delivered to support the building of each service's capability to meet or exceed the National Quality Standard and the Children's Education and Care Services National Law and National Regulations.
In collaboration with the TQP Manager, the Support Facilitator TQP, will also support the design and development of culturally safe practices, materials and resources and peer mentor other members of the TQP in their understanding of culturally safe practices.

This role is full time and fixed term (until June 2026) at ACECQA Band 5 ($96,766 - $117,912).

The key duties of the position include: Through the use of professional learning and support approaches, including goal setting, coaching techniques, workshops and webinars work directly with NSW children's education and care services to meet or exceed the NQS and/or the National Law and Regulations.
Build and maintain collaborative, effective, genuine and culturally safe professional relationships with education and care services to identify, implement and achieve identified quality improvement goals, increase program participation and engagement and achieve program outcomes.
Work cooperatively and collaboratively within the Quality and compliance Projects Teams, LQRS teams, and across ACECQA, to achieve the identified objectives and results.
In collaboration with the Manager, TQP, support the development and delivery of engaging, relevant and culturally safe professional learning materials for webinars, communities of practice, workshops, resources, and other activities, as needed, to support outcomes and engagement.
Ensure program related documentation is developed, accurate, managed and stored to comply with all ACECQA policies and procedures, timelines and stakeholder expectations.
Prepare briefs, reports and respond to regular and urgent requests for information as required.
Conduct, deliver and assist with organising travel, service visits, meetings, workshops, webinars and/or events located across QLD as required by the project schedule and plans.
Adhere to ACECQA's policies, procedures and Code of Conduct and demonstrate behaviours that support the building of an inclusive and agile performance culture and act ethically and professionally in accordance with ACECQA's values of Integrity, Commitment, Respect and Collaboration.
Other duties as required.
Key Selection Criteria An Aboriginal and/or Torres Strait Islander person: as per the Racial Discrimination Act 1975.
Demonstrated experience in and contemporary knowledge of culturally safe professional learning and support approaches within education and care, particularly Aboriginal and Torres Strait Islander services.
Strong knowledge of and extensive experience in the delivery of children's education and care (particularly in regional and remote Aboriginal and Torres Strait Islander communities), the NQF, and the embedding of quality improvement outcomes and management and governance systems to ensure alignment with the National Quality Standard and National Law and Regulations.
Developed interpersonal, written and verbal communication skills, including a demonstrated ability to research and interpret information and communicate across a diverse range of audiences, including the development and delivery of presentations, resources and/or online learning that is culturally safe.
Proven ability to develop culturally safe, collaborative, positive and productive working relationships with internal and external stakeholders and negotiate with confidence to support program outcomes.
Demonstrated ability to use a range of technologies and learn new systems quickly and efficiently.
Mandatory Requirements Tertiary qualifications in children's education and care, education and/or adult learning or an equivalent level of industry experience.
Hold an applicable working with children check and Blue card or have the ability to obtain them before employment.
Ability to undertake frequent travel including regional and remote locations and hold a full driver's license.
Desirable Experience working with multiple service types including Aboriginal and/or Torres Strait Islander services, early childhood settings (long day care and preschools/kindergartens), family day care and outside school hours care settings.
Qualifications, training and/or experience in mentoring/coaching practices.
*ACECQA considers that being an Aboriginal and/or a Torres Strait Islander person is a genuine occupational requirement for this position in accordance with relevant anti-discrimination laws.

ACECQA is committed to removing barriers and opening up opportunities.
As an employer we seek to ensure people with differing needs and abilities have the same opportunities to successfully gain skills, knowledge and experience through work, social activities, education and training irrespective of their age, disability, colour, race, gender, religion, sexuality, family responsibilities, or location.
In particular, we are committed to improving opportunities and outcomes for Aboriginal and Torres Strait Islander peoples.

You must have the right to work and live in Australia to apply for this role.

The successful candidate will be required to consent to a national police check.

Notes How to apply The closing date for applications is 5 January 2025 at 11:59 pm.
Important Note: Please ensure you follow the recruitment process outlined below, otherwise you may not be considered for the role.

To apply, please register with the ACECQA Recruitment Candidate Portal, navigate to Quality Support Facilitator (identified), Targeting Quality Program vacancy and click Apply for Job.
The application process will require you to:
Attach a CV of no more than 5 pages which demonstrates your ability to meet the criteria contained in the position description.
Provide the details of at least two referees that cover the last 3 years of employment.
All complete applications will be acknowledged.

More information If you have any questions about the role specifically, please contact Victoria Petriella at If you have any questions about the recruitment process, please email the HR team at
Contact Contact Phone: 02 8240 4522
Agency Employment Act: The Education and Care Services National Law
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