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PHI is a global leader in helicopter services. In the Asia Pacific (APAC) region, PHI takes on some of the most challenging assignments in aviation to deliver high quality helicopter support for energy customers and search and rescue authorities.
We are one of the safest helicopter operators anywhere in the world, as every flight we take is guided by our core values of Safe, Efficient, Quality, Service.
About the role We have an exciting opportunity for a Business Analyst to join our dynamic growing team.
If you are a results-driven individual that enjoys a collaborative, innovative, and growth-oriented environment then we want to hear from you. You will be responsible for identifying business needs and opportunities for improvement across various departments.
Reporting to the Chief Operating Officer - APAC, you will work closely with stakeholders to gather and analyze data, define clear requirements, and propose solutions to improve business processes and performance.
Responsibilities of the role include: Work closely with business stakeholders to gather, analyze and document business requirements, challenges, and opportunities. Ensure that requirements are clear, concise, and aligned with business objectives. Analyze current business processes and workflows to identify inefficiencies, redundancies, and areas for improvement. Map existing processes and design optimized workflows to streamline operations, reduce costs, and enhance productivity. Collaborate with stakeholders to implement process improvements and monitor outcomes. Gather, analyze, and interpret business data to support decision-making and strategy development. Serve as a liaison between business units and technical teams to ensure clear communication and mutual understanding. Identify and address any issues or discrepancies during the testing and implementation phase. Provide recommendations for tools, technologies, and processes that will address business challenges. Other tasks as directed by your manager from time to time. To be considered for this role, you will need: Degree in Business Administration, Finance or related field (MBA preferred) Minimum of 4 years' experience in business analysis, project management or similar role. Knowledge of business analysis methodologies, such as agile or waterfall is advantageous. Familiarity with business analysis tools (e.g. Microsoft Visio, JIRA, Confluence) and techniques (e.g. SWOT analysis, process mapping). About you: Strong analytical and problem-solving skills, with the ability to think critically and creatively. Excellent communication skills, both verbal and written, with the ability to effectively engage and influence stakeholders at all levels. Proficiency in gathering and documenting business requirements and translating them into actionable deliverables. Ability to manage multiple projects and prioritize in a fast-paced environment. High attention to detail and a focus on delivering high quality work. Ability to work independently and take initiative when needed. By joining our team, you will work in a rewarding and professional environment, with a diverse team of people sharing ideas and experiences.
We offer an employee benefits package and access to a comprehensive wellbeing platform.
If this position sounds right for you, please register through our PHI Career Centre and follow the steps to complete an application. If you have any questions about this position, please contact:
PHI Aviation is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islanders. Defence force experience is desirable, and veterans are encouraged to apply. We respectfully request no agency submissions.
Applications close Thursday 13 February 2025 . PHI reserves the right to commence shortlisting and remove the job advertisement prior to this date.
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