Senior Service Design and Development Manager - Senior Research Officer 1
Full-time Permanent City living without the traffic – click here to see why you should live in Canberra. Competitive pay rates and excellent working conditions within a tertiary hospital. Salary Packaging with many options that provide full fringe benefits tax concessions. Flexible working conditions. Access to Employee Assistance Program. Access to discounted gym membership. Access to onsite Physiotherapists. Onsite cafes, staff cafeteria, pharmacy and gift shop. Up to $12K reimbursement of relocation expenses for interstate candidates (subject to review and approval). About the Role: The Clinical Trials Unit provides support for the conduct of clinical research at Canberra Hospital. The Unit currently has active trials in varying stages ranging from ethics submissions to trial close outs. The number of participants in each trial varies from approximately 1 to 1000 participants. These trials are either Pharmaceutical Sponsored trials, Observational or Investigator Led trials that are funded by grants such as the National Health & Medical Research Council.
The Senior Service Design and Development Manager will be a key role in the expansion of clinical trials capabilities within the Research Operations and Clinical Trials Support Unit (ROCTSU). This position involves developing staff competencies and establishing feedback mechanisms to foster continuous improvements in quality, safety, and efficiency of service delivery. The manager will ensure that all ROCTSU processes are effectively designed, communicated, and implemented both internally and externally. This will require direct engagement with management, staff, medical units, service partners, sponsors, and patients to gather feedback on service processes. When appropriate, they will co-develop solutions to service challenges and oversee the training of internal and external stakeholders to lead improvement initiatives.
Please note prior to commencement successful candidates will be required to: For more information on this position and how to apply, click here. Canberra Health Services (CHS) is focused on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community-based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
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