Details: The ACT Ambulance Service is seeking applications for the position of Emergency Call Taker within our Communications Centre.
As a critical member of our team, the Emergency Call Taker serves as the first point of contact for individuals experiencing emergencies and seeking immediate assistance.
This role is pivotal in ensuring timely and accurate ambulance resource dispatch, as well as providing essential pre-arrival instructions to callers.
If you possess the ability to remain composed in high-pressure situations, demonstrate exceptional attention to detail, and have a strong desire to contribute to the well-being of the ACT community, we encourage you to apply.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community.
We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Completion of pre-employment psychometric testing.
An advanced first aid certificate is highly desirable.
Certificate III in Ambulance Communications (Call Taking) is highly regarded.
How to Apply:
To apply for this role, please submit a concise pitch (no more than two pages) addressing the following:
Your motivation for applying for this position.
The skills and expertise you bring to the agency.
Relevant career experience, achievements, and leadership qualities.
When preparing your pitch, please reference the Professional/Technical Skills and Knowledge and Behavioural Capabilities outlined in the Position Description.
Additionally, your application should include:
A scanned copy of a signed statutory declaration.
Copies of relevant qualifications.
Applications should be submitted via the Apply Now button below.
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