Australian Capital Territory | Client Engagement Officer | Full-Time Permanent

Client Engagement Officer
Full-time Permanent Details: Community Services Directorate (CSD) offers you the opportunity to directly contribute to supporting the Canberra Community. Everyday our diverse workforce collaborates and drives client centred services to assist the community in creating a safe and equitable environment across the ACT.
Housing Assistance is responsible for the provision and management of public housing services in the Territory, in addition to homelessness services, community housing, housing policy and asset management. With an aim to be an innovative and effective social housing provider and responsive to the needs of its clients while fostering a safe, strong and cohesive community.
We currently have a vacancy for a Client Engagement Officer to join our team. The Client Engagement Team is responsible for 'frontline' service delivery and plays a significant part in addressing tenancy or application enquiries.
Community Services Directorate (CSD) is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people.
Key Responsibilities: Address tenancy or application enquiries. Desirable Skills: Cultural awareness and capacity to work with Aboriginal and Torres Strait Islander families and young people. Note: A merit pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
How to Apply: Please provide a one-page response addressing the Selection Criteria located in the Position Description along with a current curriculum vitae.
Applications should be submitted via the Apply Now button below.
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