Administration Support Officer
Part-time Temporary Details: Expressions of Interest (EOI) are invited for the acting role of Administration Officer ASO4 Hairdressing and Beauty Therapy Department commencing 13 January 2025 for 3 months with the possibility of extension up to 12 months.
The Acting ASO4 reports to the Head of Department - Hair and Beauty Therapy (MEL1) and has a wide range of responsibilities, including:
Undertake appropriate administrative tasks and incidental duties as required by the Head of Department. Perform reception duties for the Hair and Beauty student clinics, including booking and scheduling clients, using the Shortcuts system, answering phone calls, and handling routine enquiries. Co-ordinating with staff from across CIT Hair and Beauty Therapy department to establish requirements. First point-of-contact for all Hairdressing, Barbering, Beauty Therapy and Make-up program enquiries. Answering queries regarding Australian School-Based Apprenticeships (ASBAs), apprentices/trainees, international students, and industry employers. Complete enrolments and re-enrolments; use of student information systems, including Banner; and specialist student services, including referrals to appropriate services and information sources. Share up-to-date quality information to ensure a consistent and streamlined approach to client-centred services. Oversee the collection of Public Monies including checking, balancing, and banking and authorisation of transactions as required. Ensure all interactions of the department are consistent with the CIT cultural traits. Create an environment that values and utilises the contribution of others. We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/Other Requirements: Preferable but not limited to experience within the Hairdressing, Barbering, or Beauty Therapy Industry. Knowledge of the student administration operations in an educational institution desirable. Knowledge of the collection and reconciliation of public monies. Qualifications, relevant skills, and experience in an associated field. Experience using Microsoft Office products (Word, Excel, PowerPoint, Teams, Webex), TRIM, CRM, and Banner9. Notes: This is a temporary position available from 13 January 2025 for three months with the possibility of extension up to 12 months. This is a part-time position, and the salary noted above will be pro-rata. A merit pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
How to Apply: Please provide us with a one-page pitch addressing why you are the most suitable person for the role against the Selection Criteria in the Position Description (attached) and include a current curriculum vitae.
Applications should be submitted via the Apply Now button below.
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