Job Title: Relationship Manager, Business Banking, Dubbo - Suncorp Bank Department: SB Agri & Regional Southern
Division: Suncorp Bank
Location: Dubbo
About Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
About the Role As a Relationship Manager, you will support the District Manager and Executive Manager in driving regional revenue and growth through excellent customer service, connecting customers to products, and effective risk management. The role will manage and grow a portfolio of business customers, providing value to customers across Agri, Commercial and Small Business channels in each regional market.
This is an exciting opportunity for a keen financial services professional looking to take the next step in their career to join our regional office.
Role Location: Dubbo, NSW
What will your day look like? As a Relationship Manager, you will:
Maximise the visibility of the Suncorp Bank brand throughout the region by actively and positively promoting the company at public events. Manage the Bank's relationship with customers within your assigned portfolio tier. Support improvements and monitor the relevant customer satisfaction outcomes for the portfolio. Assist with understanding of and meeting of holistic customer needs as well as lending needs and collaborate across channels to meet customer needs. Design, implement and monitor an annual portfolio business, marketing, and business plan to achieve desired portfolio growth. Build genuine relationships with key stakeholders and work collaboratively to drive a 'one team' approach ensuring support and service delivery as well as achieving customer and business needs. Provide development opportunities for staff to allow the achievement of current and future objectives and Suncorp desired staff satisfaction results. What will you bring? To grow and be successful in this role, you will ideally bring the following:
Tertiary Qualifications in business, commercial or finance. Demonstrated experience in financial services. Exceptional organisation and planning skills. Understanding and application of risk analysis, cash flow analysis, portfolio management, evaluation and analysis of profit projections, property valuation, credit mediation, security requirements and credit checking. Able to build strong relationships in relation to matters involving a wide range of stakeholders. Demonstrates high ethical standards and integrity in all working relationships including being able to maintain strict confidentiality when required. You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us? Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.
Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.
Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.
Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
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