Our client is a leading wholesale distribution business with a turnover in excess of £150m and employing over 500 staff.
They have an opening in their Credit Management department for somebody ideally experienced in dealing with a large customer base.
KEY DUTIES: Control specific sections of accounts within the sales ledger as part of a team.
Build relationships with customers and ensure the highest level of service is delivered and maintained, and that accounts are kept within Credit Terms.
Facilitate a high level of cashflow and minimise levels of overdue debt in line with set targets and Terms.
Work with all internal departments in resolving customer discrepancies in a timely manner.
Assist in managing cash allocation correctly as per customer payment advice and instructions.
Maintain accurate and up-to-date customer details.
Facilitate customer information requests as demanded by the customer, including statements and document copies.
ESSENTIAL REQUIREMENTS: Previous credit control preferred; high volume customer service experience with an understanding of the credit function would be considered.
Excellent written and verbal communication skills.
The ability to work as part of a team and individually.
Computer literacy in the application of Microsoft Word, Excel, Outlook, and the ability to pick up bespoke systems.
Self-motivated individual with the ability to work under pressure.
Customer-focused with a drive to deliver improved customer satisfaction.
Good organisational skills.
Numerate.
Benefits: Holidays increase with length of service.
An additional day's holiday for your birthday.
Being able to purchase products at discount prices.
Free parking on-site.
Long service awards.
Reward & recognition.
Charity fundraising events.
Opportunity for educational sponsorship.
Pension scheme.
Death in service scheme.
Employee assistance programme.
Company loyalty scheme.
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