Job Details: Country Specialist - Australia Audley Travel is hiring a new Australia Travel Sales Specialist - a dream job for those who are inspired by travel and obsessed with customer experience!
About Audley
Audley is a passionate, vibrant company that specializes in creating exceptional tailor-made journeys throughout Asia, Africa, South America, and other destinations around the world. We're one of the UK and US's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations.
About the Job
The heart of our business has always been our Travel Sales Specialists. These individuals have or will travel to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. As a part of your training, you'll embark on the trip of a lifetime for 2-4 weeks in some of the most AMAZING destinations across the world (we call it the familiarization trip, or FAM). You'll use your own trip to get to know first-hand the best guides, food, lodging, and local secrets in your specialist countries and use this knowledge to create custom vacations.
Responsibilities: Plan the trip of a lifetime for our clients Hit monthly sales targets Engage with potential clients and help them understand Audley's services Design completely customized itineraries for clients while prioritizing customer safety and happiness Book and liaise with hotels, tour operators, and airlines Communicate quickly and effectively with clients and colleagues Work one Saturday shift per month (with prior notice and a weekday off in exchange) Work one shift per week from 11:30am-8pm Qualifications: Willingness to travel 2-4 weeks to your assigned country as part of training Valid passport or travel documents for travel outside of the US Passion for encouraging others to see the world Customer service & sales skills (priority for those with prior sales experience) Keen eye for detail (extensive administrative work involved) Strong communication skills (verbal and written) Strong prioritization, organization, and time-management skills Ability to educate clients on their destinations and answer questions about itineraries Location:
In-person days will be hosted in our beautiful Boston, MA office located in the North End. We ask that employees are office-based for a minimum of 3 days per week.
Compensation: $49,600 base + commission (typically $800-1200/month after training, OTE for year 2 is $65-70k total) 90-100% coverage of insurance premiums 10 paid holidays including your birthday off 1 day off to volunteer Generous PTO policy (20 days to start, with anniversary-tied increases) Flexible hybrid working options 2 to 4-week trips in dream destinations as part of training Opportunities for additional travel Friends & Family discounts on our luxury travel services Working with a fun-loving, high-performing, and spirited team We believe it's our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.
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