Clinic Administrator An exciting opportunity for a warm and customer-focused Clinic Administrator to join our wonderful team, working in our boutique Audiology clinics.
About the role: Opportunity for full-time or part-time work; You will be responsible for greeting and assisting patients in a friendly and professional manner; Managing scheduling of 5+ appointment books at once - including outbound calls to clients for follow-up appointments, annual checks, and appointment confirmations; Handle all incoming calls and email enquiries (often from people with a significant hearing loss) and possess the ability to convert them into bookings; Maintain patient records in an organised and confidential manner; General reception duties, including processing payments and invoicing; Performing minor hearing aid repairs (training provided); Assist with maintaining the cleanliness and organisation of the clinic; Working as part of a close-knit, welcoming, and approachable team. About you: Highly professional presentation; Excellent communication and interpersonal skills, with a positive can-do attitude; Enthusiastic and passionate about providing excellent service to our patients; Show initiative and possess excellent problem-solving skills; Demonstrate accuracy and strong attention to detail; Strong organisational and time management skills; Previous experience in face-to-face client service and office administration; Experience in a healthcare setting is preferred; Quick learner (training in our Office Management system will be provided); High school diploma or equivalent. Additional education or certification in medical office administration will be highly regarded; We are committed to providing the highest standard of hearing healthcare and are looking for a team player who shares our passion for providing excellent customer service.
If you meet the above requirements and are interested in joining our team, please send your resume to .
Job Types: Full-time, Part-time, Permanent
Pay: $60,000.00 per year
Schedule: 8 hour shift Monday to Friday Education: High School (Year 12) (Preferred) Experience: Customer Service and Administration: 5 years (Preferred) Language: English (Required) Work Authorisation: Australia (Required) Work Location: In person
Expected Start Date: 27/01/2025
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