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Audience Operations ManagerOperations
Hi, we're TechnologyAdvice.
At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process.
We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world's leading sellers of business technology.
Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 500 global team members in the US, UK, Singapore, Australia, and the Philippines.
We're proud to have been repeatedly recognized as one of America's fastest growing private companies by Inc., as well as a Tennessee top workplace.
We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.
All positions are open to remote work unless otherwise specified in the requirements below. The opportunityAs the Audience Operations Manager, you will be a key member of the Operations Team for the APAC region.
This role is pivotal in driving operational success and growth by taking full ownership of the region's operational activities.
The ideal candidate will lead a dedicated team, analyze performance data, resolve campaign issues, and implement strategic initiatives to enhance overall efficiency and effectiveness.
Location: Australia
What you'll doAnalyze quarterly performance data and leverage insights to inform decisions, optimize strategies, and improve operations.Act as the primary contact for APAC campaign issues, ensuring timely resolution of pacing, delivery, and quality assurance challenges.Provide detailed reports on program status, operational concerns, and recommendations for process improvements to leadership.Collaborate across teams to align operational initiatives, enhance processes, and drive regional success.Oversee adherence to escalation protocols and ensure consistent issue resolution practices.Optimize the tele-verification process with leadership to ensure efficiency and accuracy.Oversee a team focused on providing clients with accurate, data-driven lead solutions, emphasizing process efficiency and team development.Set clear performance goals, provide feedback, and address challenges to maintain timely, accurate delivery aligned with client needs.Who you are2+ years of experience in lead generation operations and team management.Skilled collaborator with GTM teams and cross-functional departments.Proficient in Google Suite, Salesforce, and quantitative analysis.Strong communicator with the ability to influence all organizational levels, including senior leadership.Results-driven, self-motivated, highly organized, and detail-oriented.Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.What we offer youCareer Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.Remote-First Culture: Work from the comfort of your home.Compassionate Leave: Support when you need it most with paid compassionate leave.Public Holidays: Enjoy all national public holidays to rest and recharge.Parental Leave: Paid leave to support new parents during this exciting life stage.Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements.Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning.Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.#LI-Remote
Work authorization Employer work visa sponsorship and support are not provided for this role.
Applicants must be currently authorized to work in Australia at hire and must maintain authorization to work in Australia throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision.
Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.
Annual pay range $90,000 — $140,000 AUD
EOE statement We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves.
TechnologyAdvice is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required. TechnologyAdvice does not engage with external staffing agencies.
Any candidates introduced by such firms will not be eligible for compensation. Any AI-generated or incomplete application answers will be auto-rejected. Apply for this job* indicates a required field
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* How many years of experience do you have executing lead generation campaigns?
* What types of lead generation campaigns have you managed in the past (e.g., email, social media, paid ads, etc.)?
* Share an example of a successful lead generation program you have run and explain the strategies or tools you used to achieve its success.
* Describe a time when you led a team to achieve a significant goal.
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