Park Lane is dedicated to creating more than just places to stay—we create experiences that inspire connection, joy, and lasting memories. Joining us means being part of a mission to enrich lives, whether through beautifully designed homes, vibrant retirement communities, or family-friendly holiday destinations. Rooted in a family-owned legacy since 1992, the Hellings family built Park Lane on a foundation of exceptional service, quality, and attention to detail.
We operate holiday parks across Victoria, with accommodations and entertainment designed to "wow" families, as well as independent lifestyle communities where seniors feel at home. As we continue to grow, we're committed to empowering our team and supporting their professional development to deliver exceptional guest experiences every time. At Park Lane, we don't just welcome guests—we create moments they'll remember.
Who we are looking for: You're enthusiastic, energetic, and love creating a fun environment for people of all ages. With strong interpersonal skills and a cheerful disposition, you're dedicated to delivering exceptional service while prioritising health and safety.
You are:
Passionate about customer satisfaction and creating memorable experiences.Confident in maintaining a calm and helpful attitude, especially in challenging situations.Reliable and safety-conscious, with a proactive approach to problem-solving.Friendly and approachable, with excellent communication skills.About the role: As an Attractions Attendant, you'll be at the heart of our guest experience, ensuring the smooth and safe operation of our play facilities. From supervising activities to maintaining equipment, you'll play a key role in keeping our parks running seamlessly and our guests smiling.
Key responsibilities include: Supervising activities and ensuring they run according to plan and participant needs.Providing guidance, support, and induction sessions for participants.Acting as Shift Leader when required to ensure smooth operations.Maintaining and inspecting equipment to ensure all play elements are safe and functional.Assisting in planning and implementing activities that encourage participation and enjoyment.Delivering exceptional customer service and creating unforgettable guest experiences.Perks That Await You: Access enriching training programs to elevate your personal skills.Significant staff discounts in accommodation at all Park Lane Holiday Parks & A Maze'N Things Theme Park.Unlock exclusive discounts from a variety of companies via the My Rewards program.To learn more about our business, please visit www.amazenthings.com.au How do your skills match this job?Your application will include the following questions:
Have you worked in a role which requires a sound understanding of OH&S/WHS?Do you have customer service experience?Which of the following statements best describes your right to work in Australia?Do you have a current Working With Children (WWC) Check?Park Lane is a dynamic family-owned company operating across hospitality, tourism, senior living, and construction. We own and manage seven holiday parks across Victoria, providing exceptional guest experiences.
Including the iconic A Maze'N Things, a family-friendly theme park on Phillip Island, offering interactive experiences that entertain and inspire.
Our senior living communities provide vibrant, supportive environments for homeowners, while our in-house construction team delivers high-quality projects across our properties.
As a family business, we are committed to exceptional service, innovation, and fostering a workplace culture promoting growth, collaboration, and development.
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