Other (Information & Communication Technology)
Full time
About Atomix
Atomix is an Adelaide-based design and digital technology company on a mission to make a genuine difference to the world we live in. We use human-centred approaches to innovation to solve complex business challenges. We partner with organisations and people that create meaningful outcomes for their customers and community.
About the role - Account Director
We're seeking a dynamic Account Director to drive strategic client relationships and lead digital initiatives across our portfolio. You'll be the bridge between our clients and internal teams, championing both customer experience, excellence, and business impact.
Responsibilities
Strategic leadership & client partnership
Act as a trusted advisor to key accounts, helping them navigate digital transformation and innovation.
Develop and maintain strong, long-term client relationships at all levels of key client organisations.
Participate in and/or lead discovery workshops alongside our Strategists, providing account and client guidance.
Shape digital roadmaps that align with client business objectives.
Identify and pursue opportunities for account growth and innovation.
Digital experience management
Guide the end-to-end development of digital experiences that deliver measurable business outcomes.
Partner with our Research and Strategy team to identify when user research is needed and ensure insights inform solution design.
Gather complex business requirements and research insights and translate these into clear project objectives.
Present solution designs, together with key strategists, gaining stakeholder engagement, leading to business adoption and implementation.
Project & team leadership
Lead and inspire end-to-end, multi-disciplinary teams including designers, developers, and strategists, ensuring efficient delivery and clear communication.
Manage complex project portfolios and resource allocation, utilising a variety of project management methodologies.
Foster collaboration between internal teams and client stakeholders.
Drive project success through effective risk management, commitment to quality delivery, organisation skills, and financial acumen.
Required experience & skills
5+ years experience in digital strategy, 2 - 3 of which in a
similar senior position in a digital or creative agency
Strong understanding of agency operations and desire to embrace the opportunities and challenges of agency life.
Exceptional communication and relationship-building skills.
Strong ability to guide discussions with senior stakeholders on business development, strategy, growth, and digital experience.
Confident multitasker and organiser.
Strong understanding of analytics and performance/growth principles.
Passion for a specialised area
CRM strategy, its strategic implementation and use in improving digital operations.
Brand, marketing, and business development.
Agency operations.
Project management, product ownership, or solutions architecture.
Personal attributes
Quiet confidence with excellent presentation and relationship-building skills.
Natural leader, who brings teams together effectively.
Self-starter with a strong work ethic.
Adaptable and willing to tackle new challenges.
Driven and dedicated to achieving results.
Friendly and empathetic, caring about workspace, colleagues, and clients.
Committed to continuous improvement and professional growth.
Naturally curious with a desire to understand deeply.
Strong attention to detail while maintaining strategic perspective.
Why You'll Love Working Here
At Atomix, we have worked hard over the past 16 years to create a supportive team culture and build a talented team of multipotentialites. Underpinning everything we do is care and collaboration.
We're offering:
A leadership position in a vibrant agency.
A dedicated and nurtured portfolio of opportunities, across both our own products and existing client relationships.
Flexible work arrangements with hybrid options.
Regular team social events.
A positive, collaborative work environment where no idea is too big or small.
Competitive salary package commensurate with your experience.
How to Apply
To apply for this role, please email your CV and a covering letter to [email protected].
In your cover letter,
highlight your experience
in strategic client leadership in an agency, digital experience management, and project leadership.
Atomix is an equal opportunity employer, and we encourage people of all backgrounds or diversity to apply.
Australian citizens, permanent residents, and candidates with a 457 visa here in Australia will be considered. We cannot consider candidates based overseas without a valid Australian working visa.
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