Associate Market Manager (Melbourne)Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.Introduction to TeamTravel Partnerships and Media (TPM) helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.The Associate Market Manager role sits within the Market Management team in the TPM division of Expedia Group. The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group's full breadth of global traveler demand.In this role, you will:Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)Ensure that partner hotels' products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversionSecure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needsSecure seasonal deals and promotions to support the brands' merchandising and marketing effortsContinuously promote and develop hotel partners' high engagement with Expedia Group's full suite of:Unique market insights (partner reports, competitive data, key performance drivers)In-house revenue management tools (Rev+)Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)Specialized brands (e.g. Media Solutions) potential opportunitiesSelf-service tools (Expedia Partner Central)Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)Guide and support Hotel Partners to deliver the best traveler experiencePromote self-serviceConduct regular self-learning to improve skillsTravel for partner visits 0-20% of the timeExperiences and qualifications:0-2 years of experience in account management, partner/client success, consultative sales, or related fieldProficient in English language skillsPassionate about travelWork independently and collaboratively with a diverse teamPossess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-makingPrioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership teamContinue to follow up when facing testing situations.Present ideas and directives clearly and persuasivelyDemonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.Proactively and consistently demonstrate the unique value proposition of partnering with Expedia GroupPossess a growth mindset, consistently using feedback to improve in roleRelationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative styleDrive for resultsAccommodation requestsIf you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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