DescriptionAre you curious, outgoing and warm? If so, Pier One Sydney Harbour is looking for you to join our team!
We believe in the power of personality and style to deliver mind-blowing service to our guests, rather than following a standard hotel script.
We are looking for an experienced industry professional eager to grow and develop their career with Pier One Sydney Harbour with endless opportunities for motivated and skilled individuals to join us at Marriott International.
Located under the iconic Sydney Harbour Bridge, our five-star hotel boasts 189 premium rooms and suites, offering a truly luxurious experience on the vibrant heritage waterfront pier, also boasting ten spectacular event spaces, where you can truly embrace our vision to capture the hearts and dreams of future wedding clients.
Pier One Sydney Harbour is not just a workplace; it's a place where you can showcase your talents and make a real impact on our guests' experiences.
As Associate Director of Weddings, you will take the lead by driving business, identifying ways to grow and develop the wedding and social events business, as well as have responsibility for delivering the event, from enquiry to execution with flair. Your focus will be on building lasting, value-driven relationships with guests, creating tailored solutions that exceed their expectations, capture their hearts and deliver the dream to leave lasting memories. You will work closely with your team, taking ownership of day-to-day sales operations and strategic initiatives, all while achieving sales goals and driving long-term success.
Some of your Key Responsibilities: Accountable for driving wedding & social event segmentation revenueReporting on daily conversions, keeping abreast of market conditions, trends and competitors in the wedding and social spaceEmbrace a holistic venue approach from micro to large eventsStrong communication skills to liaise with clients, suppliers, and operations teams to deliver the dreamUnderstand the wedding market and take a proactive approach to achieving goalsCoordinate wedding showcase & trade show attendanceBuild lasting and memorable relationships that generate sales opportunitiesProvide end-to-end client wedding and social event sales, from initial inquiry to presenting a proposal, contract, invoicing, reporting, through to event orders, and execution of the event on the dayExecute and support the operational aspects of business booked (e.g., generation of proposals, writing contracts, customer correspondence).Use knowledge of market trends and target customer information to maximize revenueIdentify new business to achieve personal and location revenue targetsSupport the company's service and relationship strategy, driving customer loyalty by delivering service excellence in each guest interactionProvide excellent customer service consistent with the service basics of the company and set a positive example for guest relationsInteract with guests to obtain feedback on product quality and service levelsBenefits, Perks & Rewards: Complimentary delicious duty meals including one barista coffee per day!Amazing water views in a unique location, just under the Harbour Bridge with glimpses of the Opera House.Numerous engagement activations and events to connect with your colleagues.Complimentary in-house laundry for all business attire.Exclusive associate discounts on food and beverage and hotel rooms (including all properties within Marriott International) for you, your family and friends.Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within Marriott International.Genuine care for associates' physical, emotional and financial wellbeing through our employee assistance program.What we value for this role: 2-year degree from an accredited university in Business Administration, Marketing, Events, hotel and restaurant management, or related discipline.3 years of experience in wedding and/or sales and marketing or related discipline.Demonstrated skills in adaptability, communication, problem solving and decision making and driven to achieve results.You will be able to think outside the box and have an open-minded personality.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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