Company description:
About Us
The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State.
A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.
Transport Services is a Group within the Department of Transport & Planning and is responsible for delivering safe, reliable and accessible transport infrastructure and services to all Victorians.
Network Operations is a Division within Transport Services Group and is responsible for ensuring the safe, efficient and reliable operation of Victoria's Transport Network.
The division continuously strives for better transport outcomes for all Victorians, every day.
Job description: About the Role
The Associate Director Network Resilience is a crucial leadership role that actively oversees a highly skilled operational team focused on achieving a smoother, more predictable journey for all users across the metropolitan road and public transport network.
Reporting to the Director Transport Improvement, this role brings together Area Managers who oversee and take accountability for network performance in sub-sections of the metropolitan road network, and the Operational Assurance team that coordinate and oversee service delivery objectives for continuous improvement across the public transport network (metropolitan and regional rail, tram and bus).
Given the flexible and agile operational environment, the Associate Director Network Resilience requires a high-level ability to collaborate and negotiate with senior stakeholders across multiple operators, agencies, and government departments.
As a senior leader in the Transport industry, the Associate Director Network Resilience requires expertise in leadership and direction through change and innovation to achieve better network outcomes and support the day-to-day operations of the public transport and metropolitan road networks.
Position Outcomes
The Associate Director of Network Resilience provides dynamic leadership to specialized Area Managers and public transport experts within the Operational Assurance team.
This role requires exceptional communication skills to effectively engage with diverse stakeholders and promote the importance of Network Resilience.
The ability to process varied information and make timely, informed decisions that consider the entire network is essential for achieving high-quality outcomes.
Key responsibilities also include developing and maintaining critical relationships across different transport modes to optimize network performance and delivering expert advice to both internal and external customers and stakeholders.
Additionally, the Associate Director is tasked with driving innovation and continuous improvement in program and service delivery across the Department and at a whole-of-government level.
This initiative aims to enhance efficiencies, effectiveness, and quality in all aspects of network resilience.
Qualifications and role specific requirements Mandatory Demonstrable experience in a live operational environment having to make decisions with imperfect knowledgeDemonstrated experience in managing high-profile stakeholders and customersDesirable Demonstrated senior stakeholder management skills with the ability to be persuasiveExperience in an operational environmentHow to Apply
Click the 'Apply' button and follow the prompts.
Applications should include a resume and a cover letter.
Applications close 11.59pm on Fri 22nd Nov. For further information about the role please contact Fiona Brown @ ******
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