Assistant Venue Manager - Kitchen Manager/Supervisor - Multiple PositionsBurger Urge Toowoomba South are on the lookout for applicants for the following positions:These positions are hands-on which means we are not looking for a clipboard manager/supervisor, we are looking for energetic, hardworking and motivated applicants who embrace and drive change while positively influencing the workplace culture. Reporting to the Venue Manager, the successful applicants will be responsible for assisting with the day-to-day operations of the business.Core Elements to RolesLead the team by ensuring top quality product and exceptional customer serviceMaintain efficient staffing levels, ensuring staffing and customer service standards are met to Burger Urges expectationsFollow and administer all opening, closing, operational and food safety proceduresControl stock by ensuring stock par levels are maintained with high quality product and minimal wastagePreparing food according to Burger Urge standards and recipes, including cooking, grilling, frying, and assembling food items.Greeting customers and taking their orders in a timely and friendly manner. (Assistant Restaurant Manager)Train staff as per Burger Urges training frameworkAssist with hiring staff and basic HR queriesEnsure the restaurant is clean and well-presentedEncourage safe work practices and champion Burger Urges policies and proceduresCreate a positive culture through irreverence and empathetic engagementsWhat are we seeking?Prior experience managing/supervising and training teams in a high-volume hospitality or customer service-oriented environmentRSA and Food Safety Supervisor CertificatesExperience managing staff levelsExperience managing stock par levels and rotationCan demonstrate exemplary customer service, communication, leadership, mentoring and training skillsSomeone who actively seeks development opportunitiesCan foster a dynamic, cohesive, inclusive, and supportive cultureHave an understanding of the Quick Service Restaurant (QSR) environment
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