Lovedale, Newcastle, Maitland & Hunter NSW
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach.
Rydges provides genuine local hospitality with quality essentials alongside its trademark 'too easy' service.
Rydges is the second largest hotel company in Australia.
The award-winning Rydges Resort Hunter Valley consists of a mix of 418 hotel rooms and outside villas.
The resort is a sprawling playground in the heart of wine country, where there's something special for everyone!
2024 Winner - NSW Awards for Excellence as Regional Superior Hotel, Best Innovation Project & Workplace Health & Wellbeing Property.
About the role Lovedale Bar + Grill at Rydges Resort Hunter Valley is seeking a dynamic and organized Assistant Venue Manager to join our team.
In this role, you will support the Venue Manager in delivering exceptional dining and event experiences in a vibrant and scenic setting.
We're looking for someone with a passion for hospitality, strong leadership abilities, and excellent customer service skills.
What you'll be doing Assist the Venue Manager in the daily operations of Lovedale Bar + Grill, ensuring smooth service and a welcoming atmosphere. Coordinate and oversee event setups, ensuring all client specifications are met for both private and public events. Serve as a primary point of contact for guests, addressing inquiries and resolving issues to enhance the overall experience. Supervise and train staff to maintain high service standards, fostering a positive team environment. Manage inventory and assist with ordering supplies to ensure the venue is well-stocked. Implement and enforce venue policies and procedures to ensure compliance with health and safety regulations. Collaborate on budgeting and financial reporting related to venue operations. Gather and analyze feedback from guests and staff to identify areas for improvement. What we're looking for 12 months previous experience in management, hospitality, or a related field is preferred. Strong organizational skills and ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills. Proficient in Microsoft Office and familiarity with hospitality management software. Flexibility to work varied hours, including weekends and holidays. Leadership qualities with a focus on teamwork and customer satisfaction. What We Offer Competitive salary and benefits package, commensurate with experience. A collaborative work environment in a picturesque setting within the Hunter Valley. Opportunities for professional development and career advancement within the Rydges brand. Fabulous EVT and Rydges Resort Hunter Valley perks from day one such as free golf, free car parking & duty meals to name a few! Paid Parental Leave & Wellness Day If you're passionate about creating memorable experiences in hospitality and want to be part of a vibrant team, we'd love to hear from you!
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an Outlet Manager? Do you have customer service experience? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have in a training & development role? Have you worked in a role which requires a sound understanding of OH&S/WHS? Do you hold a current Responsible Service of Alcohol (RSA) certificate? How many years of people management experience do you have? #J-18808-Ljbffr