Assistant Supervisor – Wam

Employment status
We currently have one (1), Permanent, Full-time (76 hours per fortnight) vacancy available for immediate filling. A pool will also run for a period of 18 months
Location
Contact name
Contact email
About us The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State's natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.
About the role The Assistant Supervisor assists with coordinating daily visitor services operations, including high presentation standards of exhibition areas, tour guiding, some public programs, admissions, customer service and public liaison, ensuring safety and security to the public and museum collection. You will also assist with the coordination of rosters, timesheets, performance management, and administration and training requirements for the visitor service department.
About you We are looking for a dynamic and self-motivated individual who can provide a high standard of service and hospitality to visitors, clients and other stakeholders.
The successful applicant will be expected to:
Undertake day to day supervision of Visitor Services staff and report to the Visitor Services Supervisor as required.Assists the Visitor Services Supervisor with the management of daily operations of the Visitor Services team, including the supervision of special functions, exhibitions and events as required.Ensures that a high standard of service and hospitality is provided for visitors, clients, and stakeholders.Oversee admissions, cash handling, point-of-sale and reconciliation procedures.Other duties as required as per the attached Job Description Form (JDF) and with respect to the scope of the position.Please note that the Museum operates seven days per week and some weekend / public holiday work will be required.
#J-18808-Ljbffr