Located in Chinchilla, a charming regional town, our goal is to provide an excellent shopping experience while offering a diverse range of products—from local favourites to international brands. We foster a culture of collaboration, growth, and innovation, where each team member plays a crucial role in ensuring our customers leave satisfied and return again.THE ROLEAs Assistant Retail Manager, you'll be instrumental in ensuring our drive thru bottle shop runs smoothly, efficiently, and with a focus on customer satisfaction. This role offers a great opportunity to enhance your retail and leadership skills while supporting daily operations and maintaining high standards of service.WHAT YOU'LL DO:Lead and Manage: Oversee the daily operations, including stock control, merchandising, and customer service, ensuring everything runs smoothly.Support and Mentor: Help lead a team of retail staff, providing guidance, motivation, and training to help them achieve their best.Enhance Customer Experience: Deliver excellent customer service, resolve issues, and create a welcoming shopping environment for all customers.Inventory and Stock Management: Monitor stock levels, manage orders, and ensure that shelves are well-stocked and products are priced correctly.Sales and Promotions: Implement strategies to drive sales and promote special offers, ensuring maximum profitability.Compliance and Safety: Ensure adherence to all relevant liquor licensing regulations and health & safety guidelines, keeping the store safe for both customers and staff.WHY YOU'LL LOVE WORKING WITH US:Growth Opportunities: We are committed to developing our staff and offer career progression and training to help you grow in retail and leadership roles.Team-Oriented Culture: You'll be part of a collaborative and supportive team where your ideas are valued and your contributions are recognized.Community-Focused: Enjoy working in Chinchilla, a vibrant and close-knit regional town with a strong sense of community.Recognition and Rewards: We celebrate success and offer incentives and rewards for great performance.Competitive Salary: Enjoy a competitive salary package and the opportunity to grow within a respected local business.MANDATORY REQUIREMENTS:RSA (Responsible Service of Alcohol): Required to ensure safe and responsible alcohol service in the store.WHAT WE'RE LOOKING FOR:A natural leader with the ability to motivate and inspire a team.A passion for delivering exceptional service and exceeding customer expectations.Quick-thinking and resourceful, able to address challenges and resolve issues efficiently.Collaborative and willing to pitch in wherever needed to ensure store success.Proven experience in a similar role with a focus on customer service and operational efficiency.Ability to communicate effectively with both customers and team members.Strong organisational and time-management skills to handle stock management and store operations.Flexibility with availability, willingness to work evenings, weekends, and public holidays as needed.JOIN OUR TEAM:If you're excited about leading a team in a retail environment and are eager to contribute to our success, we'd love to hear from you! Apply now!
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