Full-timeCompany DescriptionBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change- for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.The roleAn exciting opportunity has become vacant as we seek a dynamic individual to the team as an Assistant Manager for our unique Conservatory Buffet and Restaurant dining experience. Reporting into the Restaurant Manager, you will play a crucial role in ensuring exceptional customer service standards are delivered and the efficient day-to-day operations of the venue.Assist in overseeing daily operations, including staff supervision, customer service, and adherence to OH&S standards.Train and mentor staff, fostering a positive and professional work environment.Handle customer inquiries and complaints with professionalism and empathy.Assist with financial evaluation, such as COGs and labor costs.About youProven experience in restaurant management or supervisory role within a similar premium, high volume environment is preferred.Exceptional customer service skills with a genuine passion for delivering outstanding dining experiences.Strong leadership and team management abilities, with excellent communication and interpersonal skills.Ability to work well under pressure and make sound decisions in a fast-paced environment.Additional InformationThis is a Full-Time position. Your availability to commit to a rotating roster of weekends, public holidays and late nights will be crucial for the role.What you can expect from usOn top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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