Department: SB Agri & Regional Northern
Division: Suncorp Bank
Location: Townsville
About UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging.
As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
About the RoleAs an Assistant Relationship Manager in our Business Banking team, you'll play a key role in helping to support the Business Relationship Manager with the management and growth of a portfolio of valued Agribusiness customers.
This is a fantastic opportunity to surround yourself with high integrity banking professionals whilst developing your knowledge and experience within Agribusiness Banking.
What will your day look like?As an Assistant Relationship Manager, you will:
Support the Relationship Manager in managing and nurturing customer relationships within the assigned portfolioAddress client enquiries promptly and professionally, adhering to established service standards to enhance customer satisfactionProactively identify client needs, maintain accurate customer data and facilitate holistic service solutions through collaborative conversationsProvide constructive feedback on operational and risk-related issues to improve processes and contribute to ongoing enhancement initiatives within the regionDevelop and maintain relationships with intermediaries, ensuring all referrals are directed to the appropriate management for further action and sales opportunitiesWhat will you bring?To grow and be successful in this role, you will ideally bring the following:
Tertiary qualifications in business, commerce, banking or finance are preferred but not mandatoryDemonstrated experience in customer growth and retention within financial servicesStrong emphasis on customer-centricity, with excellent interpersonal skills to build relationships and influence others effectivelyProficient in conveying information clearly and confidently, both verbally and in writing, alongside strong problem-solving abilities to analyse and break down complex issuesStrong analytical skills with attention to detailYou're not expected to have 100% of these skills.
We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters.
That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.
Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference.
We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day.
We also provide tools that enable remote work to support flexible work arrangements whenever possible.
Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.
Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect.
We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at Suncorp Bank and the ANZ Group, visit careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 79389.
Job Posting End Date#J-18808-Ljbffr