Meriton Suites currently has an opportunity available for an Assistant Night Manager in Sydney CBD.About the RoleAs the Assistant Night Manager, you will support the Night Manager to represent Meriton Suites in the absence of the Hotel Manager. You will play a key role in ensuring the safety and wellbeing of all guests and staff.You will have access to Meriton Suites benefits including discounted hotel stays across Sydney, Brisbane, Gold Coast, Canberra, and Melbourne.Your Key Responsibilities:Support Night Manager in overall supervision of the hotelSolely represent Meriton Suites in the absence of the Night Manager's days offEnsure the safety and wellbeing of all guests and colleaguesGreeting and welcoming our guestsManagement and training of staffCheck-in and check-out of guestsComplaint handling and resolutionEnsuring relevant front desk tasks are actioned and completedAttend to guest enquiries, requests and follow-ups if requiredPreparation and set up for the following dayGuest accountingAuditingYour Attributes:Confident and able to work under pressureProactive and able to make decisions autonomouslyProfessionally presentedA genuine passion for guest and colleague experienceWell organised with a meticulous eye for detailCultivates a positive team cultureWhy Meriton Suites?Australia's largest owner-operator of apartment-style hotel suites, with 23 locations and 6,204 suites nationallyFuture opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra, and Melbourne'Merit Academy' our online training platform to further develop your skills and knowledgePaid Parental leaveAccess to Employee Assistance Program (EAP) to provide professional and personal adviceFriends and Family discountsTeam activities and social eventsInduction program for all new startersIf you would like to be considered for this opportunity, please click on the Apply Now tab below.Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note this job advertisement details adult rates of pay, junior rates of pay will apply for junior candidates. Please note that we will not consider external agencies as recruitment for this role is handled internally.Your application will include the following questions:How many years' experience do you have as an Assistant Night Manager?How many years of accounting experience do you have?Which of the following statements best describes your right to work in Australia?How many years of auditing experience do you have?Are you available to work on a rotating roster?What's your preferred work type?
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