Company Description Why work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Job Description Collaborate with Sales Manager in the planning and development of sales strategies, as well as in setting sales goals and standards.Negotiate contracts with clients and ensure that all necessary paperwork (e.g.
credit agreements, etc.)
is in place prior to clients' placing business.Maintain an efficient sales office procedure and ensure the regular maintenance of an accurate and updated accounts/contacts database and follow-up procedures.Ensure contact is maintained with clients to create a good work relationship that supports sales as well as increases the customer base.Effect periodic sales meetings and update records on ANAIS.Ensure adherence to the work ethics, policies, and regulations of the Hotel.Perform administrative tasks of production recording, filing, and inventory.Recommend solutions which will help enhance the profits of the company and be a problem solver.Provide excellent customer service and ensure that all customers are satisfied with the services and are not facing any issues.Develop strategies and suggest changes which will help bring about more profit and improved sales.Have a thorough understanding of the drivers of the business in the hospitality sector and demonstrate the ability to adapt and deliver in an aggressive and competitive environment.Assist the Sales Manager in managing and coordinating all efforts of the Sales & Marketing operations, ensuring efficient, prompt, courteous, consistent quality, and proactive service for all hotel guests.Be aware of local market competition, monitor trends within the industry, and make suggestions on how these could be implemented in the hotel.Pass on all complaints/comments received from customers/clients regarding the hotel, hotel services, etc.
to the management immediately.Be fully aware of the hotel's major corporate clients and high-profile individual guests, current VIP guests, hotel promotions, and room rates.Maintain and exceed the hotel's revenue goals within the allocated market segments.Organize and conduct familiarization tours of the hotel.Maintain confidentiality of the information directly related to the hotel's activities and not divulge such information outside the hotel. Qualifications Diploma and/or Degree in Hospitality Management or any other equivalent qualifications.Minimum 2-3 years Sales experience with a proven sales track record.Confident, pleasant, and able to work under pressure.Self-motivated, sales-driven, and able to work independently as well as part of a team.Fluent in English and local dialects - speaking and writing as required to proof-read sales material, brochures, and promotional content. Additional Information What's in it for you:
Employee benefit card offering discounted rates in Accor worldwide.Learning programs through our Academies.Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities.Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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