Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.
ABOUT US: Australia's leading experiential tourism group, Journey Beyond , is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond's impressive tourism brands include the iconic trains: The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests. Nestled along the breathtaking coastline of Ningaloo Reef, Sal Salis offers a unique blend of luxury and adventure, where the beauty of nature meets unparalleled comfort.
Guests can unwind in elegantly designed eco-friendly safari tents, surrounded by stunning landscapes and the vibrant marine life of one of the world's largest fringing reefs.
From swimming with whale sharks to snorkelling with the resident turtles, every moment at Sal Salis is crafted to create unforgettable experiences.
With a commitment to sustainability and exceptional service, Sal Salis invites you to immerse yourself in a serene getaway that celebrates both the wonders of the natural world and the joys of indulgence. ABOUT THE ROLE: Join our dynamic team as an Assistant Manager at Sal Salis Ningaloo Reef.
We are seeking an experienced and passionate individual who is ready to play a pivotal role in ensuring the smooth day-to-day operations of our iconic properties.
In this hands-on position, you will help to lead and manage a dedicated team, overseeing guest activities, staff rosters, logistics, and administration.
Your primary goal will be to inspire your team to deliver unforgettable experiences for our guests.
Key Responsibilities: Ensure the team consistently delivers an impeccable guest-facing experience.
Oversee all aspects of hospitality and guest experience at the lodge.
Supervise and collaborate with staff daily to ensure they maintain the high standards and quality expected of our luxury accommodation.
Safeguard the well-being of guests and staff by effectively implementing procedures and managing risks.
Lead and support your team in providing exceptional food and beverage experiences.
Maintain high standards of accommodation for our guests, ensuring cleanliness and comfort at all times.
Foster a culture of safety by ensuring all incidents and hazards are reported and addressed promptly.
Complete necessary administrative tasks as required by the operations team.
Actively participate in staff inductions and training to cultivate a skilled and motivated workforce.
This is a remote position, requiring you to live and work onsite for the entire season.
We provide all meals and accommodation onsite, as well as housing in Exmouth for your days off.
Please be aware of the unique challenges and limitations associated with long-term remote living.
Our season runs from mid-February to November.
ABOUT YOU: As a multi-skilled professional with a passion for hospitality, you possess a friendly disposition, exceptional verbal communication skills, and a strong teamwork mindset.
Requirements: Previous experience working in remote locations.
A genuine enthusiasm for hospitality, travel, tourism, and adventure.
A commitment to delivering exceptional service, creating lasting memories for our guests.
High levels of interpersonal and communication skills.
Proven experience in various aspects of hospitality.
Ability to think quickly and adapt while meeting deadlines.
Responsible Service of Alcohol (RSA) certificate.
Current Remote First Aid certification (including CPR).
Food Safety Supervisor certificate.
MR/HR Licence (desirable).
Please note that a National Criminal History Check is a mandatory step in the recruitment process.
BENEFITS INCLUDE: A fantastic opportunity to be part of a dynamic and expanding tourism business Generous discounts on Journey Beyond travel and experiences Study Assistance Program Parental Leave benefits Purchased Leave options Employee Referral Program Discounts on private health insurance Access to an Employee Assistance Program Exclusive discounts on Journey Beyond merchandise