G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards.
Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks Clare offers guests fully equipped deluxe, superior and standard cabins, powered sites and great facilities such as a new pool and waterpark.
About the RoleThis role offers a unique opportunity to join a dynamic team, deliver exceptional guest experiences, and contribute to the success of our growing business.
Your responsibilities will include but are not limited to:
Assist in day-to-day operations of the property with a strong focus on supporting the grounds & maintenance teamFront office operations including guest check in/out, reservations and account reconciliationAssist in managing budgets, monitoring expenses, and optimizing revenue to enhance profitability.Provide an exceptional guest experience, responding promptly to guest enquiries including attending to after hours call outsSupport and motivate the team, fostering a positive work environmentEnsure compliance with health, safety requirements, maintaining a safe and secure environment for guests and staffAssist in marketing efforts to attract new guests and promote the park's amenities and services.Build positive relationships with guests and local communitiesSkills & ExperienceWe are looking for an individual who can contribute to the smooth running of the park and who has the ability to lead park operations in the Manager's absence.
Demonstrated skills and experience in hospitality/accommodation managementExperience in team leadership, training and developmentProficiency in assisting with financial management, including budgeting, expense monitoring, and cost controlStrong computer skills with experience with RMS or similar reservations systemsExperience in grounds upkeep and general building maintenance tasksExcellent communication and interpersonal skills, with a customer-centric approachA flexible attitude to work, and work hours (including weekends and after hours)Benefits for youCompetitive salary, super, accommodation, and utilities includedQuarterly and annual bonus schemeProfessional growth opportunitiesDiscounts on accommodation at over 300 G'day holiday parksService recognition awardsEmployee Assistance ProgramHow to ApplyDiscover what matters - APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance.
Additionally, a valid Working with Children's Check specific to the state is required.
This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.
The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making.
Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
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