Mantra Charles Hotel, 287 Charles Street, Launceston, Tasmania, Australia Req #3271
Monday, 4 November 2024
Located in the vibrant cultural and gastronomic hub of Launceston, Tasmania you will find the Mantra Charles . The hotel offers a range of accommodation options with hotel rooms, studios and one-bedroom apartments, meeting and event spaces, as well as the best in Tasmanian cuisine at The Charles Restaurant.
Purpose As Assistant Manager , you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.
Primary Responsibilities Take the helm and guide the hotel's day-to-day operations with expertise. Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere. Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise. Contribute to roster planning and preparation. Embrace authenticity and let your unique self-shine in every shift. Skills and Experience Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor. Proficiency in using reservation and property management systems is a plus. Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills. Masterful in the art of both the written and spoken communication. Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays. At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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